What are the responsibilities and job description for the Roofing Service Technician position at Dwight and Sons Contracting Inc?
Company Name: Dwight & Sons Contracting
Position: Roofing Service Technician
Pay Range: Earn Up To $76,000 Annually Bonuses
Compensation Breakdown:
- Annual Earning Potential: Up to $76,000 annually
- Commissions: Earn commissions on qualifying services sold
- Bonuses: Additional bonus opportunities
- No High-Pressure Sales: Focus on identifying problems and recommending the right solutions—not pushing unnecessary work
Location: Center Conway, NH & Biddeford, ME
Schedule:
- Full-Time & Part-Time Opportunities Available
- Monday–Friday
- On-Call: 1 Weekend Per Month
- Travel throughout the NH & ME service area is expected
- Flexible work environment with opportunities for independence in the field
Benefits:
- No High-Pressure Sales
- Commissions on Services Sold
- Company Vehicle Provided
- Company iPad Provided
- Paid Time Off
- Dental & Vision Insurance
- Employee Referral Program
- Employee Discount
- Vacation Time
- Company Outings & Team Events
Requirements:
- 2 years of roofing installation and repair experience preferred
- Willing to train the right candidate
- Experience with residential roof repairs, inspections, and maintenance preferred
- Strong troubleshooting and problem-solving ability
- Excellent computer skills and comfort using technology
- Ability to accurately document service calls, inspections, estimates, and repairs
- Professional appearance and demeanor
- Strong customer service and communication skills
- Relatable and persuasive communication style
- Results-oriented and goal-driven mindset
- Valid driver's license with a clean driving record
- Ability to pass a background check and drug screening
- Verifiable professional references
- Ability and willingness to travel throughout the company's large NH & ME service area
- Customer-focused approach with a commitment to quality and integrity
- Resourceful, hands-on "MacGyver" problem-solving mentality is a plus
Position Summary:
Join 207 ROOFERS LLC by Dwight and Sons Contracting Inc as a Roofing Service Technician and earn up to $76K annually plus bonuses and commissions while helping homeowners identify, understand, and solve roofing problems. You'll perform roof inspections, repairs, maintenance, troubleshooting, estimating, and service work while serving as a trusted representative of the company in customers' homes. This role is built for a dependable, self-motivated problem solver who takes pride in doing the job right the first time. If you're customer-focused, results-driven, relatable, and persuasive, and enjoy diagnosing problems, finding solutions, and delivering quality service without high-pressure sales, Dwight & Sons provides the opportunity to grow with a team that values professionalism, teamwork, integrity, and customer satisfaction.
Core Responsibilities:
- Inspect roofs, identify issues, and diagnose needed repairs or maintenance.
- Complete residential roof repairs and maintenance to company standards.
- Explain findings, recommend solutions, and provide accurate estimates to homeowners.
- Build customer trust through honest, professional, no-pressure service.
- Document inspections, estimates, repairs, and customer interactions using a company iPad.
- Communicate with homeowners and the office regarding service updates and next steps.
- Identify additional concerns and coordinate or schedule follow-up work as needed.
- Safely operate company vehicles and equipment while maintaining a professional appearance.
- Travel throughout New Hampshire and Maine and participate in the on-call rotation one weekend per month.
- Manage time effectively, follow safety and quality standards, and take ownership of each service call.
- Troubleshoot unexpected issues with a resourceful, solution-oriented approach.
Job Types: Full-time, Part-time
Projected Total Compensation: Up to $76,000.00 per year
Benefits:
- Company truck
- Dental insurance
- Employee discount
- Paid time off
- Referral program
- Vision insurance
Work Location: In person