What are the responsibilities and job description for the Electrician position at Dwell Home Services?
Mechanic Electrician / Residential Service Electrician
Dwell Home Services | Richmond, Virginia
Full-Time | Monday–Friday, 7:30 AM–4:00 PM
Starting Pay: $30–$36/hour, based on experience, ability, and licensure
About Us
Dwell Home Services specializes in residential and light commercial electrical work, outdoor lighting, outdoor audio, pool and outdoor-living electrical systems, controls, automation, and other outdoor living technologies.
We are a faith- and family-centered company that believes in doing high-quality work, treating people well, communicating clearly, taking ownership, and always striving to improve.
We are intentionally building a small, capable team of people who take pride in their craft and can be trusted to represent Dwell professionally in our customers' homes.
We provide our team with support, materials, training, specialty equipment, and opportunities to grow. In return, we expect our electricians to think, communicate, solve problems, and take responsibility for the work entrusted to them.
If you're ready to invest in your career with a company that will invest in you, we want to hear from you.
Position Overview
We are hiring an experienced Mechanic Electrician / Residential Service Electrician with at least 4 years of verifiable on-the-job electrical experience.
This is not an entry-level helper position.
We are looking for someone who can confidently work both independently and as part of a team, communicate professionally with clients, and take ownership of assigned work from arrival through completion.
The right candidate should be comfortable receiving a clearly defined job or service assignment, reviewing the information provided, developing a plan, identifying needed materials, communicating with the customer, completing work within their training and authorization, testing the completed installation, documenting the visit, and knowing when additional guidance is genuinely required.
We provide support and encourage questions.
However, this position requires someone who can perform normal, familiar electrical work independently or as a team with, the provided support.
The role includes a variety of residential service work, light commercial projects, renovations, outdoor living projects, pool electrical systems, lighting, controls, troubleshooting, and specialty installations.
Some overtime may be available or required depending on project schedules and customer needs.
Key Responsibilities
- Independently manage assigned electrical work appropriate to your experience, training, authorization, and required supervision
- Review job scopes, photographs, drawings, customer information, and previous job notes before beginning work
- Read and interpret electrical layouts, measurement drawings, manufacturer instructions, and job specifications
- Perform residential and light commercial electrical installations, repairs, upgrades, and service work
- Troubleshoot electrical problems systematically and identify the cause before recommending or performing repairs
- Install and service panels, subpanels, branch circuits, devices, lighting, controls, and other residential electrical systems
- Assist with or perform service upgrades and grounding/bonding work appropriate to experience and licensure
- Install outdoor lighting systems, outdoor audio, pool electrical equipment, controls, and smart outdoor technologies
- Receive manufacturer and company training on specialty systems as needed
- Create accurate material lists and make sure assigned jobs are properly stocked and prepared
- Identify missing materials or unexpected field conditions early and communicate them promptly
- Maintain, organize, and track tools, materials, and inventory
- Test and verify completed work before leaving the jobsite
- Document work clearly through job notes, photographs, test results, and customer communication
- Maintain clean and organized jobsites
- Protect customer homes, landscaping, finished surfaces, gates, doors, and personal property
- Communicate professionally with homeowners, builders, inspectors, vendors, office staff, and coworkers
- Explain findings and completed work to customers in clear, understandable language
- Recognize when a situation is outside your training, authorization, or competency and contact the appropriate supervisor before proceeding
- Follow NEC requirements, manufacturer instructions, company procedures, and applicable safety standards
- Perform clean, professional, code-compliant work with strong attention to detail
Independence and Ownership
This is an important part of this position.
We are looking for an electrician who can be given an appropriate assignment and trusted to own the visit.
That means being able to:
- Understand the scope of work
- Develop a logical plan
- Gather or identify the necessary materials
- Perform familiar work without constant step-by-step instruction
- Troubleshoot problems logically
- Adapt when normal jobsite conditions change
- Make appropriate decisions within your experience and authorization
- Know when to stop and ask a question
- Provide useful information when requesting assistance
- Finish, test, document, and clean up your work
Calling a supervisor with a legitimate technical question is encouraged.
The person hired for this role should be working toward increasing independence, responsibility, and field ownership.
Client Communication
Dwell electricians frequently work directly with homeowners.
For many customers, the electrician at their home becomes the face of Dwell Home Services.
Strong customer communication is therefore an essential part of this position.
You should be comfortable:
- Introducing yourself professionally
- Speaking directly with homeowners
- Asking appropriate questions about their concerns
- Explaining what you are testing or working on
- Explaining electrical findings without overwhelming the customer with technical language
- Communicating when something changes from the original scope
- Explaining what work was completed
- Explaining what still needs attention
- Building confidence through professionalism, knowledge, honesty, and calm communication
We are looking for someone customers naturally trust because they are knowledgeable, respectful, organized, honest, and confident in their work.
Working With a Team
Being capable of working independently does not mean working alone all the time.
Some jobs require multiple electricians, apprentices, trade partners, builders, inspectors, or other contractors.
You must be equally capable of:
- Working productively by yourself
- Working alongside another electrician
- Accepting instruction
- Giving appropriate guidance to less-experienced team members
- Coordinating with other trades
- Communicating problems before they become larger problems
- Helping the team finish a project successfully
We value people who are confident without having an ego.
Ask questions when you need to.
Help your coworkers when they need it.
Learn from mistakes.
Take correction professionally.
Become more capable each time you encounter something new.
Requirements
- 5 years of verifiable residential or light commercial electrical experience
- Strong residential electrical fundamentals
- Solid working understanding of the NEC
- Experience with panels, subpanels, branch circuits, troubleshooting, devices, lighting, and general electrical installations
- Ability to troubleshoot electrical systems logically rather than relying solely on trial and error
- Ability to work independently on familiar assigned tasks
- Ability to recognize when work exceeds your training, authorization, or competency
- Ability to read and interpret electrical drawings, specifications, and manufacturer instructions
- Strong communication skills
- Confidence communicating directly with customers
- Professional appearance and behavior in occupied homes
- Good organizational skills
- Strong attention to detail
- Dependable attendance and punctuality
- Team-first attitude
- Willingness to continue learning
- Valid driver's license
- Acceptable driving record for company vehicle use
- Reliable transportation
- Ability to pass required background screening and drug screening
- Available full-time with some overtime as needed
- Physically capable of lifting 50 lbs
- Comfortable working on ladders, outdoors, in crawlspaces, attics, equipment areas, and other typical residential environments
Journeyman licensure is strongly preferred but may not be required for an exceptionally qualified candidate whose experience and assigned work fit applicable supervision requirements.
Tool Expectations
Candidates should have their own basic electrical tools, including:
- Basic electrical hand tools
- Basic electrical testers
- Tool pouch, bag, or organized tool system
- Impact drill
Dwell provides specialty tools, specialty testing equipment, equipment required for specific systems, and other company-owned tools as appropriate.
Company Culture
Our culture is simple:
Do quality work the right way.
Do not cut corners to save a few minutes.
Have the proper materials.
Good electricians should not be forced to improvise poor installations because a job was not properly stocked.
Communicate.
Customers, coworkers, and management should not have to guess what is happening.
Take ownership.
If you are responsible for something, follow it through.
Be honest.
Tell the truth about your time, your work, mistakes, damage, what you know, and what you do not know.
Be dependable.
Show up prepared and do what you say you will do.
Be teachable.
Nobody knows everything.
Be professional.
We work in people's homes and around their families.
Keep improving.
Every job should make you a better electrician than you were before.
Support the team.
Work independently when appropriate and work together when the job requires it.
What We Offer
- Starting pay of $28–$36/hour, based on experience, demonstrated field ability, customer communication skills, and licensure
- Additional compensation consideration for exceptional candidates
- Overtime opportunities
- Company vehicle for employees assigned independent field responsibilities, subject to driving eligibility and company policy
- Paid Time Off
- Health insurance benefits available
- Company contribution toward eligible employee health coverage
- Optional dental and vision benefits
- SIMPLE IRA with employer match
- Company-provided specialty tools and equipment
- Paid company training
- Manufacturer-specific training
- Training in outdoor lighting, audio, pool equipment, automation, controls, smart technology, backup power, and specialty electrical systems
- Faith- and family-centered company culture
- Direct access to experienced leadership and technical support
- Clear opportunities for increased responsibility and career growth
Career Growth
We are looking for someone who wants more responsibility as they demonstrate that they are ready for it.
Employees who consistently demonstrate technical ability, strong customer communication, sound judgment, reliability, leadership, and alignment with Dwell's culture may have opportunities to move into:
- Advanced residential service work
- Specialty electrical systems
- Lead electrician responsibilities
- Apprentice mentoring
- Project leadership
- Increased customer-facing responsibility
- Future leadership opportunities within the electrical division
We want to develop people, but development works both ways.
We will provide training, information, tools, and support.
You must bring initiative, effort, accountability, and the desire to become increasingly capable.
Who This Position Is For
This position may be a strong fit if you enjoy being trusted with an assignment, solving problems, working with customers, performing clean electrical work, learning new systems, and taking responsibility for the outcome of your work.
If you prefer having another electrician beside you for most normal tasks, are uncomfortable communicating directly with homeowners, or need someone else to plan each step of your day, this position may not be the right fit.
You do not need to know everything.
You do need to be willing and able to think, communicate, take ownership, ask intelligent questions, and keep progressing.
If you're ready to step into a role where your work is valued, your skills are developed, and increased capability leads to increased responsibility and opportunity, apply today.
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: On the road