What are the responsibilities and job description for the Service Technician Plumbing position at DV Brown & Associates, Inc.?
Service Technician – Plumbing (Union Pay Scale)
Tonawanda, NY | Full-Time | Rotating On-Call
Join one of Western New York's leading mechanical contractors.
At DV Brown & Associates, we don't just build mechanical systems—we keep hospitals, schools, universities, manufacturing facilities, and commercial buildings running every day. We're looking for an experienced Commercial Service Plumber who enjoys solving complex problems, working independently, and delivering exceptional service to customers.
What You'll Do
- Diagnose and repair commercial plumbing systems, including domestic water, drainage, pumps, water heaters, fixtures, and backflow devices
- Troubleshoot pressure, flow, drainage, and piping issues in occupied commercial buildings
- Perform preventive maintenance and emergency service calls
- Complete digital work orders, document repairs, and communicate findings clearly
- Coordinate system shutdowns with customers to minimize disruption
- Identify additional repair opportunities and submit recommendations
- Mentor apprentices and support team development
What We're Looking For
- Municipality-specific plumbing licenses
- Strong commercial plumbing service experience
- Ability to troubleshoot systems with limited documentation
- Experience reading plumbing drawings and riser diagrams
- Knowledge of plumbing codes and safety standards
- Valid driver's license with an insurable driving record
- Comfortable using tablets or mobile devices for digital documentation
- Willingness to participate in an on-call rotation
Preferred Qualifications
- Backflow Prevention Device Tester Certification
- Healthcare, laboratory, or higher education facility experience
- Steam, hydronic heating, or process piping experience
- Camera inspection, jetting, and pipe locating experience
- Welding or brazing certifications
- Experience mentoring apprentices or leading small crews
- OSHA 10 or OSHA 30 certification
Physical Requirements
This position requires lifting up to 50 lbs., climbing ladders, working in mechanical rooms, crawl spaces, and confined spaces, exposure to varying weather conditions, driving between customer sites, and wearing required PPE.
Why DV Brown?
- Union position
- Company vehicle for field service
- Steady year-round commercial service work
- Work independently while being supported by an experienced team
- Opportunity to work on critical facilities throughout Western New York
If you're an experienced commercial service plumber who takes pride in diagnosing problems the right way and delivering quality workmanship, we'd love to hear from you. Apply today and become part of the team that keeps Western New York running.
Pay: $40.29 - $56.79 per hour
Work Location: In person
Salary : $40 - $57