What are the responsibilities and job description for the Lead Teller - Eldridge Branch position at DuTrac Community Credit Union?
Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Lead Teller at DuTrac, you have the power to be the difference maker!
Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family- friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package.
As a Lead Teller, your knowledge and member service skills will provide you the opportunity to assist our members in the following areas:
- Performs regular Teller duties, receiving, processing, and posting member financial transactions, including deposits, withdrawals, transfers, and loan payments.
- Manages vault transactions and maintains sufficient cash levels; balances ATM; replenishes ATM and cash dispense machines.
- Assists Teller staff with problems and questions; provides oversight to teller line.
- Welcomes members, determines needs, and effectively provides routine information concerning services; provides assistance and guidance when members have questions or problems. Looks for opportunities to explain and offer appropriate credit union services, providing referrals and meeting branch goals.
- Assists with opening and closing procedures.
- Schedules, trains, and monitors the work of other tellers, provides input on performance reviews, coordinates teller activities.
Ideal candidates will have at least 3-5 years of Teller experience or similar experience in a retail setting. The Lead Teller must be available to work varied hours Monday-Friday between 8:30-5:00 PM and will be required to work Saturday mornings on a rotating basis from 9:00 AM until 12:00 PM.
DuTrac is proud to be an Equal Opportunity Employer.
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