What are the responsibilities and job description for the Customer Service Representative position at Dustin Kunkel-Farmers Insurance Agency?
Greeting Visitors: Welcoming guests in a friendly and professional manner.
Answering and Directing Calls: Handling phone calls, taking messages, and directing calls to the appropriate person or department.
Scheduling Appointments: Managing appointments, setting up meetings, and coordinating schedules.
Maintaining a Clean and Organized Reception Area: Ensuring the front desk and waiting area are tidy and welcoming.
Basic Customer Service: Providing information and assistance to visitors and clients
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Filing: Maintaining and organizing both physical and digital files.
Clerical Tasks: Performing various administrative tasks, such as typing, copying.
Basic Customer Service: Providing information and assistance to visitors and clients, assist with taking payments.
Requirements
Must be able to get licensed in Property and Casualty and Life within 90 days.
Strong Communication Skills: Excellent verbal and written communication skills are necessary for interacting with visitors and colleagues.
Organizational Skills: Ability to manage schedules, organize files, and maintain a tidy reception area.
Customer Service Skills: Providing a positive and helpful experience for visitors and clients.
Computer Skills: Proficiency in using Microsoft Office Suite and other relevant software.
Time Management: Ability to manage multiple tasks and prioritize effectively.
Salary : $15