Security Supervisor/Sergeant: P&G Plant & Warehouse (Pineville)

JOB SUMMARY

Under the supervision of the Security Captain, the Security Sergeant provides first line supervision of the assigned security workforce, issues duty and post assignments, and is responsible for making timely required notifications. Performs administrative duties such as incident reports, assisting with personnel evaluations and recommending discipline and commendations. The Security Sergeant is a working supervisor who is one of the primary security officers on duty but also directs or oversees through his/her subordinates all responses to emergency and non-emergency situations occurring at the job site.

Ensures security services are delivered in compliance with the contract’s scope of work, DUS policies, post orders, and all applicable laws, regulations, and operational procedures. Duties may differ among accounts depending on job site, business necessities, and client requirements.

Work Schedule: Urban, night-shift position requiring flexibility to support operational needs.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent
• 2 years of experience in military, law enforcement, corrections, or private security (or equivalent combination)
• Ability to lead with professionalism, respect and integrity at all times
• Ability to teach and train others
• Excellent verbal and written communications skills
• Strong decision making and incident/event management skills
• Strong computer skills and proficiency with Microsoft Office
• Valid driver’s license
• State Unarmed Security Officer License. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical evaluation.

DESIRED QUALIFICATIONS

• Previous supervisory experience
• Knowledge of delivering security services and developing Security Post Orders in the private sector.
• Knowledge and ability to develop and maintain a Security Officer Training Program
• Advanced skills utilizing common office related computer programs plus ability to learn proprietary programs unique to client (CCTS).

ESSENTIAL FUNCTIONS

• Coordinate security operations at the job site under the direction of the Security Captain.
• Ensure all required paperwork is completed by the end of the shift and turned in to the Captain.
• Apply knowledge of the techniques and practices involved in the physical protection of property, facilities, documents, and material in order to protect against trespassers, sabotage, vandalism, theft, fire, accident, etc.
• Write operational and administrative reports and provide a detailed and accurate accounting orally or in writing of all aspects of an incident or event.
• Ensure that all assigned equipment, vehicles, uniforms, and gear are properly worn and maintained. Report any deficiencies or concerns to the Captain.
• Schedule personnel and coordinate staffing adjustments to meet immediate and projected manpower requirements in accordance with DUS policies and procedures.
• Supervise on the job training of assigned personnel, provide direct instruction to security officers, and ensure that client and DUS training program requirements are met.
• Maintain established standards of officer performance by personal example. Supervise staff and provide coaching, recognition and discipline within approved empowerment range.  
• Evaluate and provide feedback to officers regarding their reports, daily duties and procedures in order to achieve optimum overall performance.
• Assist with emergency response activities as requested by client and/or management.
• Maintain composure and control in stressful situations and/or emergency situations. 
• Promote a respectful and professional workplace environment free of harassment, favoritism, and inappropriate behavior.
• Ensure company and site-specific safety programs are followed by all security staff.
• Be available to provide back up support for personnel on duty as needed.
• Safely operate a motor vehicle in a variety of settings and varying weather conditions.
• May be required to respond to urgent matters on weekends and evenings.
• Ability to work in a constant state of alertness in a safe manner
• Understand the administrative duties and responsibilities of the Security Captain. May be asked to assume the Captain’s responsibilities in their absence.
• Willingness to perform other duties as required

CORE COMPETENCIES

• Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
• Corporate Values: Understands, embraces, and integrates DUS corporate values into everyday duties and responsibilities
• Safety and Security: Promotes a safe work environment for co-workers and customers
• Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
• Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
• Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals

JOB SPECIFIC COMPETENCIES

• Attention to Detail: Ensures one's own and other's work and information are complete and accurate
• Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
• Decision Making: Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option
• Planning and Organizing: Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period
• Workforce Development: Effective in the recruitment, selection, development, and retention of competent staff members
• Management: Plans, organizes, directs, monitors, and controls a group of one or more employees or one or more entities to accomplish organizational goals and objectives

BENEFITS

Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.

WORKING ENVIRONMENT

 The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days. The majority of the work is performed in a plant setting with a wide variety of people in differing functions, personalities and abilities.                                                              

PHYSICAL DEMANDS

The employee’s work requires routine walking, standing, bending and carrying items weighing up to 50 pounds.  Candidate will be required to successfully complete a post-offer pre-hire physical. 

REASONABLE ACCOMMODATION

It is DUS’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

EQUAL OPPORTUNITY EMPLOYER

Denali Universal Services is an Equal Opportunity Employer.