What are the responsibilities and job description for the Billeting & Travel Coordinator - North Slope, AK position at DUS Website?
JOB SUMMARY
We are seeking a reliable, detail‑driven Billeting & Travel Coordinator to support daily travel operations at a remote North Slope camp. In this role, you’ll work closely with the Billeting & Travel Support Supervisor to support the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope.
- Work Location: Remote Camp, North Slope, Alaska
- Rotational Schedule: 2 weeks on/2 weeks off
- Work shifts: 12 hours/day (40 hrs straight time 44 hrs OT per work week).
- Travel: Flights between Anchorage and the job site are arranged and paid for by the company
- Housing & Meals: Included (free)
- Point of hire: Anchorage, AK
JOB DUTIES
ESSENTIAL TRAVEL FUNCTIONS
-
- Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
- Create and maintain user profiles that contain confidential information.
- Create and manage commercial reservations when ConocoPhillips flights are unavailable.
- Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
- Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
- Maintain good working relationships with other departments and personnel across the field.
- Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
- Product testing and defect identification during travel system updates and revisions.
- Maintain detailed change-out notes that convey all relevant information for alternating staff.
ESSENTIAL BILLETING FUNCTIONS
-
- Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
- Perform camp audits for room consolidations when necessary.
- Maintain continual communication with security staff to verify night shift billeting activity.
- Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
- Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
- Work with the medical clinic to coordinate sick rooms.
- Maintain Kuparuk Directory.
- Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
- Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
- Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.
OTHER ESSENTIAL FUNCTIONS
-
- Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
- Ability to work a rotational schedule in an office with others.
- Willingness to perform other duties as required.
- Willingness to work at various locations as required.
REQUIRED QUALIFICATIONS
- High school diploma or equivalent
- Strong verbal and written communication skills
- Valid driver’s license
- Ability to type 40 wpm
- 3 years office/clerical experience
- Proficient in Microsoft Office Suite
- Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
- Quality conscious, attention to detail, and supportive of a preventative culture mindset
- Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
- Excellent interpersonal and customer service skills
- Must be a motivated independent contributor but also a confident collaborator
- Must pass pre-employment screening (drug test, criminal background check, and a post-offer fitness for duty test).
WORK ENVIRONMENT AND EXPECTATIONS
- Work is performed indoors in a confined workspace in a remote camp setting for extended periods of time
- Ability to work twelve-hour shifts per day in either day/night shifts as required
- Ability to remain on your feet for long shifts and perform repetitive physical tasks, including walking, bending, kneeling, and lifting.
- Must be comfortable living and working in a remote location with shared housing accommodations and communal facilities
- Teamwork, reliability, and a positive attitude are essential
- Strict adherence to safety, work procedures, and conduct standards
WHAT WE OFFER
- Competitive wages and lots of overtime due to the 12-hour shift schedule
- Benefits: medical, dental & vision; 401(k) with company match, life insurance, and other
- Half a year off! The rotational schedule provides approximately 6 months off each year, offering significant time for rest, travel and personal commitments. Fill-in opportunities are available for employees who want to work extra time.
- Free camp housing & meals while on rotation
- Travel between Anchorage and the job site provided
- Opportunity to work in a unique and team-focused environment
HOW TO APPLY
Interested candidates should apply at www.denaliuniversal.com highlighting any relevant billeting and/or slope travel planning experience. Qualified applicants will be contacted for next steps.
Denali Universal Services (DUS) is an Equal Opportunity Employer.