What are the responsibilities and job description for the Medical Receptionist position at Durham Women's Clinic?
Company Overview
Durham Women's Clinic is a dedicated private OBGYN practice committed to providing exceptional healthcare services to women. Our team prioritizes patient comfort and care, ensuring a supportive environment for all our patients.
Job Description
We are seeking an organized, enthusiastic, and professional Front Office Coordinator to join our team at Durham Women's Clinic. In this role you will be the first point of contact for our patients when they come into our practice. This position will play a vital role in creating a welcoming atmosphere, and is essential in supporting our mission to deliver high-quality healthcare.
Responsibilities
- Greet and assist patients upon arrival, ensuring a warm and welcoming experience.
- First point of contact for check-in and check-out.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Perform clerical duties including filing medical records and data entry.
- Manage provider waitlists and online appointment requests.
- Provide excellent customer service to enhance patient satisfaction and engagement.
- Assist with administrative tasks to support the smooth operation of the clinic and administrative team.
Qualifications
- High school diploma or equivalent
- Strong clerical skills with attention to detail for accurate record-keeping.
- Excellent organizational abilities to manage multiple tasks effectively.
- Exceptional customer service skills with a friendly demeanor.
- Experience in a medical office setting is preferred.
- Familiarity with phone systems and EHR systems is preferred.
If you are passionate about providing exceptional patient care and have the skills to thrive in a dynamic healthcare environment, we invite you to apply today and join our dedicated team at Durham Women's Clinic.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical administrative support: 1 year (Preferred)
Work Location: In person
Salary : $18