What are the responsibilities and job description for the Director of Crisis Services position at DURHAM CRISIS RESPONSE CENTER?
See full job description at https://www.thedcrc.org/employment
Department: Crisis Services
Reports to: Executive Director
Status: Full-Time, Exempt
Salary Range: $50,000-55,000, more if able to provide clinical supervision for our Counseling interns
GENERAL DESCRIPTION AND PURPOSE
The Director of Crisis Services provides leadership and oversight of DCRC’s Crisis Services Program, ensuring effective delivery of crisis intervention, safety planning, advocacy, and related support services to survivors of domestic violence, sexual assault, human trafficking, and stalking.
The Director oversees program operations, staff supervision and development, 24/7 crisis help line, shelter screening and referrals, hospital accompaniment, case management, program planning and evaluation, volunteer and intern programming, data and reporting, and coordination with community partners and other DCRC programs.
The Director is responsible for ensuring that crisis and shelter services are safe, accessible, responsive, and survivor-centered. The Director also represents DCRC in relevant community and professional settings and works to strengthen systems and resources that support survivor safety, stability, and self-determination.
The Director will maintain a limited client caseload and provide direct crisis support when needed.
Client safety, confidentiality, autonomy, and dignity are paramount. All services are provided using a trauma-informed, survivor-centered approach that recognizes the impact of trauma and creates an environment where survivors feel heard, believed, respected, and supported.
ESSENTIAL RESPONSIBILITIES
- Crisis Services Program Leadership
- Crisis Services Staff Supervision and Development
- Crisis Intervention, Advocacy, and Client Services
- Client Safety, Confidentiality, and Trauma-Informed Practice
- Safety Planning and Referrals
- Volunteer and Intern Program
- Program Evaluation, Data, and Grant Reporting
- Community Engagement and Partnerships
- Community Education and Agency Responsibilities
BENEFITS
DCRC offers a robust benefits package that begins on your first day of employment—there is no 90-day waiting period. Employee medical, dental, and vision premiums are 100% employer-paid.
TO APPLY
Email a cover letter and resume to hr@thedcrc.org by September 30, 2026. Please, no phone calls.
Salary : $50,000 - $55,000