What are the responsibilities and job description for the PROCESSING ASSISTANT- 40010804 position at Durham County Government?
Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.
Department
SOCIAL SERVICES (DSS)
Date Posted
JUNE 8, 2026
Closing Date
JUNE 22, 2026
Hiring Range
$37,474.00 - $50,567.00
Position Number
40010804
Job Type
FULL-TIME, NONEXEMPT
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
Provides clerical support for the Customer Information Center; answers the telephones, routes calls and records messages; types forms, correspondence and reports; maintains files and processes case records; performs other clerical tasks as assigned. Responsible for filing terminated case records and scanning records into an imaging system.
Knowledge, Skills, And Abilities
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Background Check Statement
This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.
Department
SOCIAL SERVICES (DSS)
Date Posted
JUNE 8, 2026
Closing Date
JUNE 22, 2026
Hiring Range
$37,474.00 - $50,567.00
Position Number
40010804
Job Type
FULL-TIME, NONEXEMPT
- THIS IS A REPOST OF THE POSITION. PREVIOUS APPLICANTS ARE STILL BEING CONSIDERED***
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
Provides clerical support for the Customer Information Center; answers the telephones, routes calls and records messages; types forms, correspondence and reports; maintains files and processes case records; performs other clerical tasks as assigned. Responsible for filing terminated case records and scanning records into an imaging system.
Knowledge, Skills, And Abilities
- Knowledge of Microsoft Office and the ability to operate standard office equipment.
- Effective oral, written, and interpersonal communication skills with a customer service focus are essential.
- Ability to work with the public and operate standard office equipment essential.
- Experience with multi-line phone systems and knowledge of Microsoft Office and Windows highly desired.
- Experience in a scanning environment preferred.
- Graduation from high school and one year of clerical work experience; or an equivalent combination of education and experience.
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Background Check Statement
This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.
Salary : $37,474 - $50,567