What are the responsibilities and job description for the Bilingual Client Account Representative (Spanish) position at Durand Insurance & Financial Services?
Company Description
Join a winning insurance and financial services team. Apply for our Sales Team Member position and be coached to earn at a high level through your hard work and sales performance.
Unexpected events happen. We are looking for sales team members who want to become an insurance and financial servivces expert and get involved in the lives of others by helping them plan for the financial impact that occurs when the unexpected happens
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today!
Responsibilities include but not limited to:
- Establish customer relationships and follow up with clients, as needed
- Develop new service opportunities with both existing and new clients
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate clients about insurance options
- Develop insurance quotes, makes sales presentations, and close sales
- Develop ongoing networking relationships
- Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
- Salary plus Bonus
- Paid Time Off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
What We Offer
- Competitive base Commissions on sales bonus
- Medical insurance
- Group life and disability
- 401K retirement account
- Paid time off (vacation and personal/sick days)
- On-the-job training and valuable insurance experience
- Growth opportunities within the agency
Qualifications
- Sales skills, including Sales Service Representatives, Sales support.
- Customer Satisfaction and Customer Experience skills
- Excellent communication skills in English
- Strong problem-solving abilities and patience
- Ability to work on-site in the Rockville area
- Experience in the insurance or financial services industry is a plus
- High school diploma or equivalent; a college degree is preferred
Requirements:
- College degree preferred
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.