Office Assistant II (Overnight Desk Attendant) – Student Housing and Residence Life

Salary: $18.00 per hour based on a 35 hour work week
Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location: Student Housing and Residence Life
Position Status: Full-time (35 hours per week)
Hours: This is a ten-month position from 12 a.m. to 8 a.m. The off-months will be June and July.
Position Number: 002308/30-494
FLSA Status: Non-exempt

POSITION SUMMARY:

The Overnight Desk Attendant (Office Assistant II) provides administrative support and customer service in residence halls, serving as the first point of contact for students, guests, and staff. Key duties include monitoring building access, managing guest registration, handling room lockouts, and answering phone inquiries. The work schedule for this position will consist of five consecutive days, with the particular days selected in accordance with coverage needs. Applicants must be willing to work on some weekends and holidays.

DUTIES AND RESPONSIBILITIES:

Ensures the wellbeing of all residents.

Monitors the identification of all residents and guests entering the building.

Facilitates the guest sign-in policy.

Enforces visitation and alcohol policies.

Receives, screens and refers telephone calls and visitors.

Serves as the main point of contact for the Residence Life Duty Desk.

Refers duty calls to Resident Director on Call as necessary.

Liaison with Facilities Management on after-hour maintenance request and follow-up.

Alerts Residence Life staff of any unusual circumstances.

Answers inquiries from the campus and general community.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

High school diploma or equivalent.

Preferred qualifications:

Associate’s degree from an accredited educational institution.

Previous work-related experience.

Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Ability to stay alert;

Ability to act quickly and responsibly;

Ability to identify potential problems and unsafe conditions.

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.