What are the responsibilities and job description for the Enrollment Application Specialist, Nursing Focus - Admission position at Duquesne University?
Enrollment Application Specialist, Nursing Focus - Admission Salary: $23.07 per hour POSITION
SUMMARY: Under the primary direction of EMG and oversight by the Office of the
Provost, this position will manage and cultivate lead generation through
application streamlining the student experience to support successful
enrollment in online graduate nursing programs. The School of Nursing online
graduate programs are the focus of this position. There will be deep collaboration with EMG,
the Office of the Provost and the School of Nursing. The Office of the Provost maintains the
largest budget which includes budgets in EMG and the SON. Major areas of work include, but
is not limited to, follows the lifecycle of the application process from the
prospective student’s initial request for program information, to the
successful completion of an application. Provides information to prospective
students for all online graduate degree programs, communicates regularly with
prospective students, and assists applicants throughout the application process
by ensuring all materials have been received. Collaborates with administration,
faculty, staff, students, and applicants to foster innovation and efficiency
throughout the recruitment and application processes. The Enrollment Application Specialist is responsible for
guiding prospective students through the enrollment process, from initial
inquiry to registration completion. This role requires effective communication
skills, customer service orientation, and the ability to connect with
prospective students to understand their unique needs and goals. Tasks will
include, but are not limited to, ensuring all necessary documentation is
collected and processed, conducting in person and virtual tours and information
sessions, tracking student interactions, and maintaining active and extensive
communication with prospective students through various channels including
phone, email, chat, and SMS. DUTIES AND
RESPONSIBILITIES: Enters
inquiry and application data, scans and indexes confidential materials through
the systems, ensuring the confidentiality and accuracy of all data entry
information processed for graduate admissions. Coordinates the receipt and
review of academic credentials for graduate and undergraduate admission
applicants. Assists with the optimization and
administration of the enrollment systems, including, but not limited to Technolutions
Slate and Ellucian Banner. Liaison with Graduate
Admissions for the Enrollment Operations and Student Services department.
Researches and resolves graduate processing issues within Slate. Provides assistance with
inquiry and application data entry and related tasks for undergraduate
admissions and financial aid. Supports operational and processing effectiveness
for the entire enrollment division (Undergraduate Admissions, Graduate
Admissions, Financial Aid, Enrollment Marketing and Communications, Military
and Veterans Services) Helps manage and administer system requests on a daily
basis for all aspects of enrollment management. Participates
in special admission events, such as DUQ days and Accepted Student Days. Performs
other related duties as assigned to support the functions of a dynamic, team-oriented
environment. Completes other duties as assigned.
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Admissions
Position Status: Full-time (35 hours per
week)
Hours: Varied
Position Number: 000638/30-449
FLSA Status: Non-exempt
REQUIREMENTS: Minimum qualifications: High School Diploma 1-3 years of work-
related experience. Knowledge of PC and Microsoft Office
Software. Preferred qualifications: Associate’s degree in business or related field from an accredited institution. Familiarity with Slate and Banner preferred. Alternately, the successful candidate may possess any equivalent combination of
experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following: Strong communication skills, both oral and written Attention to detail and accuracy while multi-tasking Strong organization skills Data entry, scanning and indexing Ability to make decisions in accordance with
established policies Ability to be proactive, strategic and
deadline-oriented in a complex organization Professional demeanor with the ability to deal with
people in a courteous and tactful manner regardless of circumstances Ability to
work with diverse populations and sensitivity to the need of each individual to
be treated with dignity and respect as it relates to diversity in general and
the Mission of the University specifically. Ability to exceed recruitment goals, facilitate staff development
opportunities, exhibit teamwork, model analytical & critical thinking,
engage in creative problem solving and demonstrate high levels of time
management and organizational skills. NCAA requirements and competency as appropriate based
on position responsibilities, upholds NCAA rules and regulations. Ability to work additional hours and weekends during
peak application receipt and processing periods Motivation to work harmoniously with a diverse group
of highly qualified team members Ability to
establish and maintain effective working relationships with the University
Community. Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community. APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.
Salary : $23