What are the responsibilities and job description for the Associate Director of Scheduling position at Duquesne University?
Company Description Duquesne University, founded in 1878, is a nationally recognized Catholic institution known for its award-winning faculty and rigorous, horizon-expanding education. Serving approximately 8,000 graduate and undergraduate students, the University emphasizes close collaboration between students and faculty to help learners discover and achieve their goals. Duquesne’s academic programs, community engagement, and commitment to equity and opportunity in the Pittsburgh region have earned widespread acclaim. The University fosters a respectful, inclusive environment and maintains high standards for professional conduct and communication across its community.
Role Description The Associate Director of Scheduling is a full-time, on-site role based in Pittsburgh, PA, responsible for overseeing and optimizing academic scheduling processes across the University. This position coordinates course and classroom scheduling, manages timelines and deadlines, and collaborates with academic departments and administrative offices to ensure efficient use of campus resources. The role includes analyzing enrollment trends, resolving scheduling conflicts, and maintaining accurate data in scheduling systems. The Associate Director will also lead or support scheduling projects, develop and refine scheduling policies and procedures, and provide excellent service to faculty, staff, and students seeking scheduling support and guidance.
Qualifications
Role Description The Associate Director of Scheduling is a full-time, on-site role based in Pittsburgh, PA, responsible for overseeing and optimizing academic scheduling processes across the University. This position coordinates course and classroom scheduling, manages timelines and deadlines, and collaborates with academic departments and administrative offices to ensure efficient use of campus resources. The role includes analyzing enrollment trends, resolving scheduling conflicts, and maintaining accurate data in scheduling systems. The Associate Director will also lead or support scheduling projects, develop and refine scheduling policies and procedures, and provide excellent service to faculty, staff, and students seeking scheduling support and guidance.
Qualifications
- Strong analytical skills, including the ability to interpret data, identify patterns, and recommend improvements to scheduling processes.
- Excellent communication skills, with the ability to clearly convey information, collaborate across departments, and build productive relationships.
- Customer service orientation, demonstrating responsiveness, professionalism, and a commitment to supporting faculty, staff, and students.
- Project management skills to plan, coordinate, and track scheduling initiatives, timelines, and deliverables.
- Team leadership abilities, including guiding staff, fostering collaboration, and contributing to a positive, inclusive work environment.
- Experience with academic scheduling systems or student information systems is highly beneficial.
- Bachelor’s degree in a related field such as education administration, business, or data/operations management; advanced degree preferred.
- Attention to detail, strong organizational skills, and the ability to manage multiple priorities in a deadline-driven environment.