What are the responsibilities and job description for the Leisure Booking Coordinator position at Duquesa Travel Group?
We are looking for a detail-oriented Leisure Booking Coordinator to assist clients with researching and coordinating leisure-related reservations and services. This role involves understanding individual preferences, reviewing available options, and helping organize arrangements from initial request through confirmation.
The ideal candidate enjoys research, customer interaction, and keeping important details organized.
Key Responsibilities
The ideal candidate enjoys research, customer interaction, and keeping important details organized.
Key Responsibilities
- Gather information regarding client preferences and requests
- Research available accommodations, activities, transportation, and related options
- Assist with coordinating booking arrangements
- Review reservation information for accuracy
- Communicate confirmations and important details to clients
- Assist with adjustments, modifications, and special requests
- Maintain organized booking records and client information
- Follow up when additional information is required
- Communicate with suppliers and service providers as needed
- Provide timely and professional client support
- Excellent communication and interpersonal skills
- Strong organizational abilities
- High attention to detail and accuracy
- Comfortable researching options online
- Ability to prioritize multiple client requests
- Comfortable learning digital systems and online platforms
- Reliable, professional, and responsive
- Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required
- Fully remote environment
- Structured onboarding and training
- Ongoing education and skill development
- Access to professional systems and resources
- Continuing learning opportunities
- Team support