What are the responsibilities and job description for the Breakfast Food Server position at Duprey Hospitality, LLC?
Description:Job SummaryThe Food Server will deliver exceptional dining experiences to our guests. The ideal candidate is customer-focused, knowledgeable about menu offerings, and excels in a fast-paced environment. As a Food Server, you will be responsible for taking orders, serving food and beverages, and ensuring customer satisfaction throughout the dining experience.Shift:5:30am - 11amEssential Duties and Responsibilities- Maintain standards of food, beverage and guest service quality- Provide professional and courteous guest service at all times- Serve meals and drinks in a timely and professional manner- Monitor tables and anticipate guests’ needs, including refilling drinks and checking in during meals- Clear and reset tables between courses and after guests depart- Handle customer complaints or requests promptly and professionally- Maintain cleanliness and organization of the dining area and service stations- Follow food safety and hygiene standards at all times.- Communicate immediately to the manager of any kitchen delays or service issues.- Process payments accurately using the point-of-sale (POS) system.- Ability to work well with a diverse group of peopleAdditional Duties- Participate in ongoing education and training- Attend team/department meetings- Other duties as assignedRequirements:Essential Behavior Requirements- Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas.- Communication: Actively listens to customers, coworkers and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.- Quality: Work “product or service” is free of errors and exceeds customer expectations.Minimum Qualifications- Education or Experience- No high school diploma required; one month related hospitality experience and/or training.- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules, and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure (money, weight, volume, etc.).- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.- Valid Driver’s License – Must be able to travel to and from function sites. Must have a valid NH driver’s license and a favorable driving record to operate company vehicle.Physical Requirements- Non-slip shoes are recommended- Ability to pass pre-employment drug test, background check and driver record check- Requires significant walking, sitting and standing to a significant degree, reaching, handling, climbing, balancing, kneeling, crouching, stooping, talking, hearing, seeing and smelling- Lifting up to 100 lbs. maximum with frequent lifting and/or carrying or transporting of food, objects or equipment weighing up to 75 lbs. May include lifting or moving: heavy dinner or glassware trays, serving equipment, etc.- Outside environmental conditions such as wind, rain, cold, snow, extreme heat, etc.- Inside environmental conditions protected from weather conditions. Exposure to extremes of exterior temperature changes and noise:- Temperature Changes: Variations in temperature, which are sufficiently high or low to cause marked bodily discomfort including exterior cold, heat, humid and wet conditions- Noise: Sufficient noise such as music, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing if endured day after day
Salary : $15