Crisis Services Technician - On Call

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team.  We are looking for a new on-call team member to join us, at our Crisis Recovery Center, to work as a Crisis Services Technician. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!   

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click https://youtu.be/SbhV8N3-Fus to learn more about the Crisis Recovery Center.

In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.  We offer flexibility in scheduling your hours, our schedule is made one month in advance allowing you to be able to sign up for shifts. 

• Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.

• Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
• Assists with client medication observation in Crisis programming as needed
• Performs tasks related to maintaining environmental standards in crisis programming
• Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned. 

A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.