Clinical Informatics Analyst

We are excited to announce a new position in our Business Operations Department!  

We are looking for a Clinical Informatics Analyst, full-time, Monday through Friday from 8:00 am to 4:30 pm at Central Public Health Center in Wheaton. This position will report to our Director of Business Operations.  Working in this role you will be responsible for developing, creating, and maintaining reports and information using data compiled from the Health Department and external agency systems. You will be required to have the ability to interpret clinical and operational data to help improve client care, streamline operations, and reduce costs/maximize revenue. This position bridges the gap between technical data systems and clinical/operational decision-making, ensuring that information from electronic health records (EHRs), accounting systems, and other electronic platforms is actionable for agency stakeholders.  *Salary may increase based on experience. This is a remote/hybrid eligible position, must live in Illinois. 

• Supports agency programs and initiatives through the development of operational reports, and related documentation.
• Applies specialized informatics knowledge, theories, concepts, and tools to ensure effective use of reports and data.
• Consults with leadership, or leadership designee, to document and recommend workflow changes and functional requirements, delivers ongoing user training on system(s) capabilities and functionalities.
• Performs data analysis to support data requirements and initiatives; researches and implements appropriate internal and external benchmark data.
• Analyzes data using charts, graphs, tables, dashboards and descriptive statistics, or other related means.
• Considerable knowledge collecting, cleaning, and validating large datasets from disparate sources like EHRs, financial software, and claims warehouses.
• Understanding use of statistical methods to identify trends in outcomes, and opportunities for operational efficiencies.
• Expert skill in creating dashboards and infographics to translate complex findings into digestible insights for non-technical leadership; ensures all data handling follows regulatory standards like HIPAA to maintain client confidentiality and data security.
• Skill in collaborating by recommending strategic changes based on data trends, such as identifying revenue losses from miscoded claims or areas for internal resource investment.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws; demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Available to respond to clients and/or customers, either in person or over the phone, during assigned business hours.

Completion of a Bachelor’s degree in Health Informatics, Computer Science, Data Analytics, Statistics, or a related field required; a minimum of three years of related experience in quantitative data analytics, quality improvement, or a related field; or an equivalent combination of training and experience. 

Expert knowledge of SQL for database queries; experience with platforms such as Power BI and using DAX coding to build interactive reports; a solid grasp of healthcare terminologies, such as ICD-10 coding and medical billing conventions, is critical for accurate analysis; considerable knowledge of AI and use in operational decisions settings; strong data storytelling abilities to explain technical results to stakeholders in plain language. Considerable knowledge of data fields contained within the electronic medical record; considerable knowledge of data compilation and report preparation. 

Considerable skill in working within electronic medical record systems including use of the pertinent data reporting systems; considerable skill in analyzing data; considerable skill in developing and maintaining positive and professional relationships with internal and external customers; considerable skill in building and supporting positive  team relationships and collaboration; considerable skill in written and verbal communication; considerable skill in analyzing project effectiveness; considerable skill in operating a personal computer, applicable software, and peripheral equipment; Develops and maintains positive, respectful and professional relationships with internal and external customers. Supports, adapts, or delivers services in a manner that ensures understanding and inclusion of diverse client populations.