Community Services Manager

POSITION SUMMARY

We are pleased to offer the job opportunity as Community Services Manager with DuPage County Community Services Department. This position is responsible for the formulation, development, implementation and supervision of programs and activities of the Senior Services Unit. This position supervises, plans, coordinates, and implements policies and goals for assigned staff.

This position is dependent on available funding.

This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information.

For detailed information on paid time off, visit Employee Policy Manual, Section 5

RESPONSIBILITIES

• Supervises the work of subordinate personnel engaged in service generated programs and activities (i.e. senior services, grants, call center)
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Develops, organizes and coordinates the implementation of established goals, objectives, plans, and daily activities of service generated programs, activities and projects as well as monitors, researches, and participates in activities that will promote these programs/projects
• Identifies available sources of grant funding related to Community Resources
• Coordinates grant writing activities and facilitate departmental personnel participation in the process
• Develops and prepares grant applications
• Promotes understanding and utilization of programs by performing various public relations activities through the media, working relationships with other agencies and municipalities, and funding sources
• Develops and evaluates tracking tools to assist in monitoring the effectiveness and efficiency of various programs
• Provides or coordinates in-service training programs to keep staff abreast of developments in the field
• Ensures staff compliance with division policies and procedures and applicable regulations
• Reviews and discusses care plans and personal development plans
• Assists staff on decision-making process
• Represents the Community Services Division at meetings, presentations and workshops
• Maintains statistics of clients served
• Prepares reports
• Develops and maintains working relationships with community groups, other agencies, municipalities and townships; leads or coordinates group meetings or advisory groups
• Assists the appropriate Administrator with large projects including annual grant development and coordination of daily activities
• Maintains regular attendance and punctuality

REQUIREMENTS INCLUDE

EDUCATION and/or EXPERIENCE
Completion of Bachelor’s Degree in Nursing, or a Bachelor’s Degree in Social Work, Business Administration, Finance or related field. Five years of experience in overseeing a Human Services program and one year of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing a valid Illinois driver’s license.

The preferred candidate will have:
Experience working with older adults.

A pre-employment background check is required.

Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and/or field environment. When performing the duties and responsibilities in the field, this position will work in extreme weather conditions and in cramped or confined spaces.