What are the responsibilities and job description for the Administrative Coordinator position at Duo Water Systems?
What You’ll Do
1. Keep Our Days Running Smoothly
- Schedule and coordinate appointments through ServiceTitan
- Build daily routes that help our team work efficiently
- Adjust the schedule when things shift (because they always do!)
- Make sure everyone knows where they’re going and what’s happening
2. Be the Friendly Voice of Duo
- Answer calls, texts, emails, and inquiries with positivity
- Give customers clear information and quick responses
- Gather the info we need to help them out and log it into ServiceTitan
- Keep communication light, friendly, and professional
3. Keep ServiceTitan Organized
- Create and update customer profiles
- Build jobs, estimates, and follow-ups
- Add photos, notes, and documents
- Make sure everything is tidy and easy for the field team to understand
4. Support the Owners (Aden & Christian)
- Help with daily admin tasks that keep the business moving
- Track job statuses and make sure nothing falls through the cracks
- Assist with organizing digital files, templates, and documents
- Jump in where needed to make the whole operation run smoother
5. Add to Our Team Culture
- Help keep our communication clear, consistent, and friendly
- Support occasional marketing or community projects
- Bring a positive attitude and a team-first mindset
- Be part of creating a workspace that’s productive and enjoyable
Skills & Qualifications
- Friendly, dependable, and easy to communicate with
- Highly organized
- Calm under pressure and great at juggling multiple moving parts
- Tech-savvy and comfortable learning ServiceTitan (training provided)
- Someone who genuinely enjoys helping people
- A team player who wants to grow with a small, energetic business
What It’s Like Working Here
- A relaxed but productive environment
- A close-knit team that communicates openly and works hard
- A place where you can laugh, stay organized, and make an impact every day
- A good-paced workspace where everyone supports each other
- A company that’s growing quickly — with room to grow along with it
Summary
The Administrative Coordinator is a key part of keeping Duo Water Systems organized, professional, and fun. You’ll help shape the customer experience, keep our days flowing smoothly, and support a team that values kindness, communication, and doing things the right way.
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- Do you have prior experience? We’d love to hear what fields you’ve worked in and what skills you picked up.
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18 - $24