What are the responsibilities and job description for the restaurant shift leader position at Dunkin'?
Summary
Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.
Essential Duties and Responsibilities
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals, and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches restaurant team members to do the same
- Schedule restaurant team members for shifts
- Manage cash over/short during shift and ensure restaurant team members are following cash Indus management policies
Requirements:
Qualifications
- Minimum 18 years of age
- Previous leadership experience in retail, restaurant, or hospitality preferred
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group