Dunkin Assistant Manager - Springville, NY

Summary

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.

Essential Duties and Responsibilities:

• Able to perform all responsibilities of restaurant team members
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule and train team and shift lead staff
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals, and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
• Execution of Point of Purchase instore set up by Brand standards
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Indus policy
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Support RM in assigning staff and deployment
• Support RM in completion of supplier and other vendor orders
• Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
• Conduct self and team member performance assessments
• Ensure restaurant budget is met as determined by operations above-unit leadership
• Manages cash over/short in restaurant and ensures team members are following Indus’ cash management policies
• Handle cash deposits and go to the bank daily during bank hours
• Engages with Brands Field Operations team as appropriate

Qualifications

• Minimum High School Diploma or GED
• Flexible schedule, including days/evenings, weekends, and holidays
• 1-2 years of experience in the Quick Service Restaurant industry or retail environment

Physical Demands

The associate must be able to move/lift up to 20 lbs.

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!