What are the responsibilities and job description for the Crew Member position at Dunkin'?
We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.
Responsibilities:
Team Environment:
- Work well and interacts with others respectfully
- Respond positively to coaching and feedback
- Communicate with team members
- Able to learn and execute multiple tasks
Operational Excellence:
- Provide great guest service
- Resolve guest issues
- Follow Brand standards, recipes, and systems
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws
- Maintain clean and neat work environment
Profitability:
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to Brand standards
Skills and Qualifications
- Fluent in English
- Basic computer skills
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.