Cake Decorator

A Cake Decorator is generally responsible for preparing, decorating, and finishing ice cream cakes and specialty desserts according to brand standards while providing guests with excellent service and maintaining a clean, organized, and safe work environment.

Responsibilities Include:

• Decorate ice cream cakes and specialty desserts according to brand standards and guest requests
• Write personalized messages and create custom cake designs neatly and accurately
• Prepare cakes for display, pickup, and delivery orders
• Maintain proper quality, appearance, and freshness of all cakes and desserts
• Follow food safety, sanitation, and cleanliness standards at all times
• Stock decorating supplies, toppings, packaging materials, and ingredients
• Operate kitchen and decorating equipment safely and efficiently
• Assist guests with cake orders, questions, and recommendations
• Organize freezer, cooler, and decorating station areas
• Maintain a clean and sanitary workstation, equipment, and guest areas
• Communicate effectively with managers and coworkers regarding orders and inventory needs
• Meet production timelines while maintaining attention to detail and product quality
• Assist with additional restaurant or bakery duties as needed

Education/Experience:

• Previous cake decorating experience preferred but not required
• Food service, bakery, or restaurant experience is a plus

Key Competencies:

• Creativity and attention to detail
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Team-oriented with positive attitude
• Reliable, punctual, and hardworking
• Guest-focused mindset
• Willingness to learn and follow brand standards

Physical Demands/Working Conditions:

• Standing for extended periods of time
• Repetitive hand and arm motions while decorating cakes
• Ability to lift up to 20 lbs., including cake boxes and supplies
• Working in refrigerated or freezer areas as needed
• Bending, reaching, and carrying supplies throughout the shift

Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.