Multi Unit Manager

107 City Crossroads Drive, Syracuse, New York 13210 

The Wolak Group is currently hiring for a Multi-Unit Manager to join our network! We are an established Dunkin’ Franchise with 90 locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests. 

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay with base salary ranging from $75,000-$85,000 based on skills/prior experience

• Discretionary bonus program/profit sharing

• Tuition Reimbursement through Southern NH University

• Career development and growth

• Ongoing training and development opportunities

• Comprehensive health, dental, and vision coverage

• 401K Savings to help you save for the future

• Paid Time Off (PTO)

• Free/discounted food and beverage items

• 10 Paid Holidays

Here’s how you can help: As a Multi-Unit Manager, you will have the opportunity to drive success in the overall operations of 7-10 restaurant locations. You will be instrumental in providing your teams with a supportive working environment by driving performance of Dunkin’ Brand standards, maintaining and increasing standards of guest service, maximizing sales and profitability, and ensuring the training and development of your staff.

Here’s who we are looking for:

• Someone who is Guest Focused – anticipates and understands guests’ needs and exceeds their expectations.

• Someone who has a Passion for Results – sets compelling targets and delivers on commitments.

• Someone with Problem Solving and Decision-Making Skills – makes good decisions based on analysis, experience, and judgment.

• Someone with Experience Building Effective Teams – getting the right people in the right places, enabling them to make decisions and celebrate success as a team.

• Someone who has Conflict Management Skills – uses interpersonal skills to confront tough issues and resolve disagreements constructively.

• Someone who will Develop Direct Reports and Others – provides honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals

• Someone with prior experience as a Restaurant Manager or similar experience in another career field, including Profit and Loss Responsibility and experience with POS Management Systems. 

Click here to see the full job description.

You are applying for work at The Wolak Group, a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.