What are the responsibilities and job description for the Senior Shift Leader position at Dunkin' | Lagunita Franchise Operations?
Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!
As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.
In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!
What You'll Do:
- Lead and motivate Team Members throughout your shift.
- Coach Team Members and provide timely, constructive feedback.
- Execute Brand standards for food and beverage preparation.
- Handle customer issues and ensure a smooth, efficient workflow.
- Support the Store Manager with inventory, vendor orders, and training programs.
- Ensure safety, security, and profitability policies are followed.
Benefits of working for a Dunkin' franchisee:
- Competitive wages
- Medical, dental, and vision insurance available for full-time employees
- Awesome team-oriented environment
- Lots of potential for growth within the company for those who work hard
Ready to lead a successful shift?
Apply now! We are excited to hear from you.
REQUIREMENTS
- Previous leadership experience in retail, restaurant, or hospitality.
- Strong guest focus and time management skills.
- Ability to work well with others in a fast-paced environment.
- Reliable transportation and willingness to travel to sister locations within a 30-mile radius of the market.
- Basic math, computer skills, and fluent written and spoken English.
- Ability to lift 50 lbs
- Must be 18 years or older
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.