What are the responsibilities and job description for the Shift Manager position at Dunkin' - Franchisee Of Dunkin Donuts?
Why Dunkin’?
America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Managers. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!
Perks & Benefits:
Earned PTO
Flexible scheduling
Paid training and development
Employee discounts on all your Dunkin’ favorites
Opportunities for continued growth
What You’ll Do:
As a Shift Manager, you’ll be the go-to person during your shift, helping to:
Lead by example and support your team in delivering top-notch guest service
Keep operations running smoothly - prepping food, managing inventory, or handling cash
Train and coach crew members to be their best
Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
Step in for the manager when needed, help make key decisions
What You Bring to the Table:
Previous experience in food service or retail (leadership experience is a plus!)
A positive attitude and strong communication skills
Ability to multitask and stay cool under pressure
Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays
A team-first mindset and a passion for great coffee and customer service
REQUIREMENTS
- Provide excellent guest satisfaction, service speed, and product quality
- Previous experience working in a cafe or quick service restaurant preferred
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests’ needs and exceed their expectations
- Works well in a team environment
- Must be 18 or older
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Salary : $18