What are the responsibilities and job description for the Shift Leader position at Dunkin' - Franchisee Of Dunkin Donuts?
Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN’.
MOVIN’
As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively, helping America Run on Dunkin’.
CARIN’
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
- Flexible Schedule
- Free Shift Meals*
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Medical
- Community & Charitable Involvement
WINNIN’
· Preferably, you have previous management experience in retail, restaurant, or hospitality.
· You are 18 years of age (or higher, per applicable law).
· You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
REQUIREMENTS
- Provide excellent guest satisfaction, service speed, and product quality
- Previous experience working in a cafe or quick service restaurant preferred
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests’ needs and exceed their expectations
- Works well in a team environment
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
Mission Statement
At Legacy Network Group, we are dedicated to providing an organizational atmosphere of respect and collaboration. Having been in the restaurant business for over 35 years, the company’s success is rooted in our transparency, integrity, and family culture.
Vision
We value the ability to bring team members from all cultures and walks of life together to pursue one common goal: Build community connected businesses that enrich the daily lives of our teams and guests, while driving personal and professional growth for all. We dedicate ourselves daily to providing quality food, outstanding service, and a people first culture.
Values
Integrity – We approach every decision with moral conduct guided by integrity. Transparency leads to a collaborative environment which leads to better decision-making and innovative solutions.
Teamwork – At Legacy Network Group all opinions are valued. It is through these collaborations and open-door policies that we have developed some of our most successful policies and processes.
Respect – Demonstrating respect and dignity are the building blocks of our inclusive culture where everyone can feel valued and safe.
Appreciation – Employee appreciation is a core component of a successful and rewarding workplace. We strive to ensure everyone feels valued as individuals, and recognized for their efforts and achievements.
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.