Controller

We are seeking a highly organized, detail-oriented, and driven Controller to join our growing Dunkin franchise organization with the oversight of 55 locations. This role is responsible for overseeing financial controls, monitoring store performance, identifying operational risks, and ensuring accountability across 55 locations. The ideal candidate is analytical, proactive, and comfortable working in a fast-paced multi-unit environment.

Key Responsibilities:

•  Review and analyze store financials, P&Ls, labor, and operational reporting

•  Investigate and monitor cash shortages, overages, deposits, and variances

•  Audit cash handling procedures and ensure compliance with company policies

• Identify trends, inconsistencies, and opportunities for operational improvement

•  Partner with district leaders and store management to improve financial performance

• Assist with budgeting, forecasting, and financial reporting.

• Ensure accurate recordkeeping and adherence to internal controls

• Support payroll, inventory, and loss prevention processes

• Prepare reports and communicate findings to ownership and leadership teams

• Help develop systems and procedures to strengthen accountability across all locations

Qualifications:

• Previous experience in accounting, finance, auditing, or multi-unit operations required

• Strong understanding of financial reporting and internal controls

• Experience managing or supporting multi-location businesses preferred

• Excellent analytical and problem-solving skills

• High attention to detail and ability to handle confidential information

• Strong communication and leadership abilities

• Proficient in Excel and financial reporting systems

• Restaurant or franchise experience is a plus

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.