What are the responsibilities and job description for the Team Member - Service/Cashier position at Dunkin’ Donuts?
Job Overview
Join our dynamic team as a Team Member - Service/Cashier, where your energy and enthusiasm will help create a welcoming environment for our customers! In this role, you will be the friendly face at the front counter, managing food service transactions, assisting with food preparation, and ensuring every guest receives exceptional service. Your multitasking skills and positive attitude will drive sales, support food safety standards, and contribute to a lively, fast-paced atmosphere. Whether handling cash register operations or maintaining a clean workspace, your contribution is vital to delivering a memorable customer experience.
Duties
- Greet customers warmly and provide excellent customer service throughout their visit
- Operate POS systems such as Aloha POS and Micros POS for retail sales transactions and food orders
- Process cash and card payments accurately while handling cash register operations and cash handling responsibilities
- Assist with food preparation tasks, including assembling orders and operating kitchen equipment in accordance with food safety standards
- Upsell menu items to enhance sales opportunities and promote specials or new products
- Maintain cleanliness of the workspace, including bussing tables, sanitation of utensils, and ensuring a tidy environment in compliance with health regulations
- Manage food service customer order management efficiently to ensure timely delivery of orders and high customer satisfaction
Qualifications
- Previous experience in quick service or fast food restaurant environments is highly preferred
- Strong knowledge of POS systems such as Aloha POS and Micros POS
- Demonstrated ability in food handling, food safety management, and sanitation practices
- Excellent time management skills to handle multiple tasks effectively during busy periods
- Proven customer service skills with a friendly, energetic approach
- Basic math skills for processing cash transactions accurately
- Experience operating kitchen equipment and supporting food preparation activities is a plus
- Ability to work well in a team environment while maintaining attention to detail and cleanliness
Join us to be part of an energetic team dedicated to delivering outstanding service! We foster an inclusive atmosphere where your skills in food preparation, cashiering, and customer engagement will shine. This paid position offers valuable experience in the food industry while supporting your growth in retail sales transactions, upselling techniques, and food safety practices. If you thrive in fast-paced settings and love creating positive experiences for customers, we want to hear from you!
Pay: $12.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $12