What are the responsibilities and job description for the Team Member - Service/Cashier position at DUNKIN DONUTS?
Job Overview
Join our dynamic team as a Team Member - Service/Cashier, where your energy and enthusiasm will drive exceptional customer experiences! In this vital role, you will be the friendly face that greets customers, manages food and retail transactions, and ensures smooth operations at the front counter. Your culinary and food service background will shine as you prepare menu items, handle cash register operations, and maintain a clean, organized workspace. This position offers an exciting opportunity to develop your skills in a fast-paced environment while delivering top-notch service that keeps customers coming back. All roles are paid positions, emphasizing the value we place on every team member’s contribution.
Duties
- Greet customers warmly and assist with their food orders and retail purchases in a lively, welcoming manner
- Operate POS systems such as Aloha POS and Micros POS to process cash, credit card, and mobile payments accurately
- Prepare food items efficiently while adhering to food safety standards and sanitation protocols
- Manage customer orders using food handling techniques and ensure timely delivery of orders to maintain high service standards
- Upsell menu items or retail products to enhance customer satisfaction and increase sales opportunities
- Maintain a clean workspace by sanitizing counters, equipment, and dining areas regularly
- Handle cash register operations, process cash transactions, give accurate change, and balance cash drawers at shift end
- Operate kitchen equipment safely for food preparation tasks within a quick service or fast food restaurant setting
- Assist with inventory management by restocking supplies and monitoring product freshness
- Provide excellent customer service by addressing questions or concerns promptly and professionally
Skills
- Proven experience in food preparation, food handling, or restaurant service environments
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing
- Strong time management skills to handle multiple tasks swiftly during busy periods
- Excellent sales skills with a focus on upselling to maximize revenue opportunities
- Knowledge of food safety practices, sanitation standards, and proper kitchen procedures
- Ability to operate kitchen equipment safely and efficiently in a fast-paced setting
- Basic math skills for processing cash transactions accurately and managing register operations
- Customer service-oriented mindset with effective communication skills
- Experience in quick service or fast food restaurant environments is highly preferred
- Ability to maintain a clean workspace while managing multiple responsibilities seamlessly
Join us today to be part of a vibrant team committed to delivering exceptional service! Your enthusiasm, culinary skills, and dedication will make a real difference in creating memorable experiences for our customers.
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Benefits:
Employee Discounts, Job Training, Free Lunch or SnacksSalary : $15 - $17