What are the responsibilities and job description for the Server/Crew member position at Dunkin' & Baskin Robbins | Dogwood Dunkin' & Baskin Robbins?
As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Make food and drink recommendations to guests and answer all menu and service-related questions.
- Ensure guest satisfaction by checking in with each table regularly and anticipating guest needs.
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the Job:
- Great pay
- Flexible Schedules
- Growth Opportunities
A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day If this sounds like you, please apply today.
REQUIREMENTS
- Ability to work in a high-volume, fast-paced work environment.
- Ability to listen, understand, and respond to team member and guest requests in a loud environment.
- Skill and coordination at using hands to write, pour and carry several drinks with food bags at the same time.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice cream. That's us. That's Baskin-Robbins. Over 70 years ago, Burt Baskin and Irv Robbins had the crazy idea of offering 31 flavors of ice cream when everyone else was still selling vanilla, chocolate and strawberry. Burt and Irv were absolutely nuts about ice cream (Irv even had a swimming pool shaped like an ice cream cone). Their passion was contagious, and we like to think our 1400 flavors have made the world a more flavorful place since we opened for business in 1945.