Experienced BDC Used Cars

Job Overview
We are seeking a dynamic and results-driven Experienced BDC (Business Development Center) Specialist focused on Used Car sales to join our energetic team. In this role, you will be the vital link between our dealership and prospective buyers, leveraging your expertise in automotive sales, customer service, and B2B (business-to-business) interactions. Your enthusiasm and proactive approach will drive high-quality leads, nurture customer relationships, and maximize sales opportunities for pre-owned vehicles. This position offers an exciting chance to showcase your sales skills in a fast-paced environment while contributing to the dealership’s growth and success.

Responsibilities

• Manage and develop a robust sales pipeline for used cars through outbound calls, emails, and digital outreach.
• Engage with potential customers via phone, in person, or online to understand their needs and present tailored vehicle options.
• Conduct effective negotiations to close deals, upsell additional services or accessories, and ensure customer satisfaction.
• Utilize CRM (Customer Relationship Management) software to track leads, follow-ups, and sales progress meticulously.
• Support inventory management by coordinating with the sales team to ensure vehicle availability aligns with customer demand.
• Provide exceptional customer service by maintaining professional phone etiquette, active listening, and clear communication throughout the sales process.
• Assist in marketing efforts by promoting high-end used cars and special offers to attract new clients and retain existing ones.

Requirements

• Proven experience in automotive sales, especially within a dealership environment focusing on used cars.
• Strong background in outside sales, B2B sales, negotiation, and upselling techniques.
• Multilingual abilities are highly desirable to connect with diverse customer bases.
• Excellent organizational skills with the ability to manage multiple prospects simultaneously.
• Familiarity with CRM software and inventory control systems is essential.
• Demonstrated success in retail or outbound sales roles with a focus on high-end or luxury vehicles preferred.
• Exceptional communication skills including public speaking, phone etiquette, and active listening.
• Knowledge of automotive industry standards such as inventory management, retail math, and marketing strategies. Join us if you’re passionate about driving sales success through energetic engagement and strategic outreach! We offer a supportive environment where your expertise will be valued as you help customers find their perfect used vehicle while advancing your career in automotive sales excellence.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Salary : $55,000 - $75,000