What are the responsibilities and job description for the Veterinary Receptionist / Technician Assistant position at Dunckel Veterinary Hospital?
Dunckel Veterinary Hospital, located in Davison, Michigan, invites you to join a dedicated team committed to clinical excellence and compassionate care. Our mission focuses on creating a supportive environment where you can truly do your best work every day. We are proud to be an AAHA Accredited hospital, reflecting our long-standing commitment to the highest standards in veterinary medicine. This dedication is affirmed by our excellent community standing, evidenced by a 4.5-star Google rating. If you are seeking a place where quality medicine meets genuine team camaraderie, this is the opportunity you have been waiting for. Joining Dunckel means accessing the vast resources of a supportive network dedicated to your professional success. We believe that when our teammates succeed, the hospital succeeds. You will find specific programs designed to help you achieve your long-term career goals, whether that involves pursuing specialized skills, becoming a credentialed technician, or moving into a leadership position. We prioritize education, offering ongoing learning opportunities and ensuring strong mentorship is available to all teammates so you can continuously advance your knowledge and practice high-quality medicine. As a small animal practice also offering urgent care services, you will be exposed to diverse and challenging medical cases that keep your skills sharp. We ensure that our veterinarians have access to internal specialty consultations, allowing you to provide comprehensive and complex patient care without delay. This focus on advanced medical resources ensures that our protocols remain innovative, and you are fully supported in delivering exceptional results for every patient and client that walks through our door. Davison, Michigan, offers a welcoming community atmosphere perfect for those seeking a balanced lifestyle. Located just east of Flint, the area provides a blend of comfortable suburban living with easy access to the recreational opportunities that characterize the mid-Michigan region. You will find that Davison fosters a close-knit environment where community trust in our hospital is already established, making it an ideal place to settle down and truly become an integral part of the neighborhood you serve.
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist / Veterinary Assistant
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist / Veterinary Assistant
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
- Provide Essential Patient Care: You'll be a key player in the health of our patients, assisting the medical team with hands-on care and ensuring every animal is treated with compassion and respect.
- Be the Go-To Support for the Medical Team: You'll be the backbone of the clinic, anticipating the needs of veterinarians and technicians to ensure a smooth, efficient, and collaborative workflow.
- Ensure a Safe and Clean Environment: You'll take pride in maintaining the hospital, performing clinic upkeep and equipment maintenance to uphold our high standards of care.
What You'll Bring to the Team
- A High School Diploma or equivalent.
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Confidence and skill in handling pets of all sizes and temperaments.
- Proficiency in fundamental veterinary skills ranging from laboratory and pharmacy to nursing and radiology is a strong asset.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.