Paraplanner

About Duncan Financial Group

Headquartered in Irwin, Pennsylvania – we help clients build and protect a better financial future. Our vision is to become the premier independent insurance and financial services organization that sets the standard for adding value to the lives of our clients, our employees, and our community stakeholders. At Duncan, we know that our greatest asset is our employees. We offer a new standard of insurance and financial guidance that is unmatched in the industry. Family-run for over 45 years, our diversified professionals get to know the needs of every client to deliver award-winning service for all their insurance, wealth management, and accounting needs. Built on a solid foundation, our relationships last for generations. Duncan Financial Group is quickly expanding both organically and through acquisition. With consistent and constant growth, we are continually seeking new talent to join us and continue to develop with us.

Paraplanner

Job Summary:

The primary responsibility of the position is to complete financial plans from data input to full plan delivery. The candidate will develop, analyze, and present financial plans to clients. Analysis will include retirement planning, investment analysis, tax strategies and risk management. The candidate will interact directly with clients to gather information, address inquiries, and provide delivery and updates on financial plans. The candidate will collaborate with our financial advisors to coordinate client strategies, research investment options, and ensure that client goals are being met. The candidate will ensure all client recommendations and interactions comply with firm policies and industry regulations as well as prepare and file necessary documentation for regulatory compliance.

Nature and Scope:

This position works under the direction of the Associate Director of Operations for Financial Planning. This position regularly interacts with clients, all company departments, vendors, and producing advisors (both internal and external) to implement new financial plans and support existing clients to benefit from increased use of the company’s services.

Duties and Responsibilities:

Client / Advisor Support

• Answer client calls / emails and complete or delegate client service requests accurately and within set timeline standards
• Attend and document client/prospect interactions in CRM, including the assignment of necessary tasks in CRM
• Assist in preparing client-facing materials for meetings and follow up
• Provide support in the development of client proposals, including investment recommendations and plan summaries
• Generate and customize financial reports for clients, including performance summaries, financial statements, and progress toward goals

Financial Planning Responsibilities

• Attend all Fact Finding, Delivery and Implementation Meetings with clients
• Enter all facts, create plan analysis and reporting for all plans
• Identify gaps and concerns and present these to the advisor prior to plan delivery
• Create engagement proposals as needed for prospects and clients
• Assist clients with the initiation and maintenance of client portals
• Create invoices for clients and coordinate with DFG accounting to ensure appropriate payment to financial planning department and advisor
• Track plan and subsequent sales opportunities within Redtail
• Collaborate on the development and modification of all marketing material for internal and external advisors
• Collaborate on the development and modification of consistent operations for creation and analysis for all financial plans, especially relative to general client assumptions and reporting

External Advisor Planning Responsibilities

• Assist with or fully develop plans within available planning software
• Assist external Advisors with navigation of planning software
• Answer questions from external Advisors
• Guide external Advisors to Financial Planning Resources
• Submit invoices to clients and coordinate with accounting to ensure appropriate payments to financial planning department and advisor

Team Support

• Establish and maintain regular meeting cadence with Advisor(s)
• Attend and participate in team meetings
• Attend or view recording of weekly Rep Call
• Collaborate with management to identify inefficiencies and continuously improve best practices within the department
• Assist the Associate Director of Financial Planning with projects and special duties as needed

Culture Alignment

• Support the company culture of Smart, Humble, Hungry
• Maintain positive and professional relationships with all departments to resolve issues and complete projects

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field preferred
• 5 years' experience working in a client servicing role in an investment advisory firm or a minimum of 2 years’ experience in a financial planning or paraplanning role
• FINRA Securities Registration (Series 7, 63, 65, 66); Series 65 and/or 66 required
• Experience with financial planning software required; DFG uses eMoney
• Experience with Customer Relationship Management (CRM) software required; DFG uses Redtail
• Working knowledge and practical experience with Microsoft Word, Excel, PowerPoint, and Outlook required
• Life, Accident & Health License preferred
• Strong written and verbal communications skills, with the ability to explain complex financial concepts to clients and colleagues in a clear and concise manner required
• Comfort in interaction with both clients and financial advisors, providing updates, gathering information, and presenting financial plans required
• Employment is contingent upon successful completion of pre-employment checks, including a review of criminal history and credit report, as permitted by law

Hours: Monday – Friday, 8:00am – 5:00pm

Office Location: 311 Main Street, Irwin, PA 15642 (Hybrid Work Options Available After Training)

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.