What are the responsibilities and job description for the Front Desk Associate position at Dunbar Eye Associates?
Well established and growing Optometry practice in Dunbar, WV is hiring a full time associate for our front desk team. Experience preferred, but we are willing to train the right candidate. If you're excited to be part of a winning team and looking to develop a career with a focus on patient care and service, then you will be glad you applied.
Responsibilities
- Greet patients in a friendly and polite manner.
- Process patient forms, collect insurance, and parepare papework for clinic
- Data entry of patient demographics and social, medical, and prescription history
- Educate patients about testing / services offered.
- Collect co-pays and explain insurance benefits.
- Schedule follow-up visits.
- Process conctact lens orders.
- Assist patients with requests in office and on the phone.
- Open communication with patient, Doctor, and other staff.
- Maintain clean and orderly office environment.
- Contribute to practice growth goals and objectives by exemplifying excellent patient service and care.
- Ability to work as a team and handle multiple patients’ tasks.
Qualifications
- High school diploma or general education degree (GED) required.
- 1-2 years of medical office experience preferred
- Excellent verbal communication skills
- Excellent computer skills
- Strong orientation towards providing excellent customer service.
- Basic math skills
- High attention to detail
- Ability to maintain a professional appearance.
Position Details
- Full time
- Monday-Friday 8:30am - 5:00pm
- Hourly pay based on experience.
- Training and education program to develop the right candidate.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $15