What are the responsibilities and job description for the Communications Intern position at Dumpsters.com?
Description
The Communications Intern supports the monitoring and maintenance of the company's brand reputation across digital and media channels. This role assists with tracking brand mentions, organizing communications materials, and supporting the team in maintaining consistent and positive brand messaging.
This is a hands-on learning opportunity for someone interested in marketing, communications, and brand management, with exposure to real-time reputation monitoring and cross-functional collaboration.
Hybrid - Westlake, OH
Responsibilities
Monitor online platforms (e.g.review sites, news) for brand mentions
Assist in tracking and organizing brand sentiment, feedback, and reputation-related trends
Assist with drafting responses to customer reviews or inquiries under guidance
Support marketing and communications initiatives that promote a positive brand image
Collaborate with internal teams to ensure messaging consistency across channels
Conduct basic research on competitors, industry trends and brand perception
Assist with reporting by compiling data and insights for the team
Support general administrative and project tasks as needed
Other marketing-related duties as assigned
Qualifications
Current student or recent graduate pursuing a degree in Communications, Marketing, Public Relations, or related field
Strong written and verbal communication skills
Interest in brand management and reputation monitoring
Strong attention to detail and organizational skills
Strong problem-solving skills with the ability to identify issues, analyze information, and suggest well-thought-out solutions
Ability to handle sensitive information with professionalism
Basic understanding of social media platforms and online communication tools
Willingness to learn and take direction in a fast-paced environment
Familiarity with SEO and online brand strategies
Education
High school diploma or equivalent required
Pursuing a Bachelor's degree in Communications, Public Relations, Marketing, or a related field preferred
Physical Requirements
The physical requirements outlined below reflect those necessary for an employee to effectively carry out the essential duties of this position. Reasonable accommodations will be considered to support individuals with disabilities in performing these essential job functions safely.
Ability to sit for extended periods
Ability to reach, handle, and operate standard office equipment
Ability to lift and carry items weighing up to 10 pounds
Ability to operate a computer and telephone for extended periods
Benefits
Hands-on learning and development experience
Exposure to cross-functional marketing and communications teams
Opportunity to build professional skills in brand and reputation management
Employee Assistance Program
Employee Discounts
Employee Perks
The Communications Intern supports the monitoring and maintenance of the company's brand reputation across digital and media channels. This role assists with tracking brand mentions, organizing communications materials, and supporting the team in maintaining consistent and positive brand messaging.
This is a hands-on learning opportunity for someone interested in marketing, communications, and brand management, with exposure to real-time reputation monitoring and cross-functional collaboration.
Hybrid - Westlake, OH
Responsibilities
Monitor online platforms (e.g.review sites, news) for brand mentions
Assist in tracking and organizing brand sentiment, feedback, and reputation-related trends
Assist with drafting responses to customer reviews or inquiries under guidance
Support marketing and communications initiatives that promote a positive brand image
Collaborate with internal teams to ensure messaging consistency across channels
Conduct basic research on competitors, industry trends and brand perception
Assist with reporting by compiling data and insights for the team
Support general administrative and project tasks as needed
Other marketing-related duties as assigned
Qualifications
Current student or recent graduate pursuing a degree in Communications, Marketing, Public Relations, or related field
Strong written and verbal communication skills
Interest in brand management and reputation monitoring
Strong attention to detail and organizational skills
Strong problem-solving skills with the ability to identify issues, analyze information, and suggest well-thought-out solutions
Ability to handle sensitive information with professionalism
Basic understanding of social media platforms and online communication tools
Willingness to learn and take direction in a fast-paced environment
Familiarity with SEO and online brand strategies
Education
High school diploma or equivalent required
Pursuing a Bachelor's degree in Communications, Public Relations, Marketing, or a related field preferred
Physical Requirements
The physical requirements outlined below reflect those necessary for an employee to effectively carry out the essential duties of this position. Reasonable accommodations will be considered to support individuals with disabilities in performing these essential job functions safely.
Ability to sit for extended periods
Ability to reach, handle, and operate standard office equipment
Ability to lift and carry items weighing up to 10 pounds
Ability to operate a computer and telephone for extended periods
Benefits
Hands-on learning and development experience
Exposure to cross-functional marketing and communications teams
Opportunity to build professional skills in brand and reputation management
Employee Assistance Program
Employee Discounts
Employee Perks