What are the responsibilities and job description for the Chief Operating Officer position at DULUTH TRANSIT AUTHORITY?
The Chief Operating Officer plays a critical leadership role within the DTA. They serve as the manager of the Operations Department, overseeing the attainment of company goals as set forth by the Chief Executive Officer. The Director of Operations' primary responsibilities are assuring that all employees of the Operations Division complete their work in a manner that is professional, of the highest quality, and as cost-effective as possible. For more information about the DTA and this position, click here!
DUTIES AND RESPONSIBILITIES:
- Work with the General Manager to determine the goals and needs of the Operations division. Implement programs and solutions as necessary to attain stated divisional and company goals.
- Communicate all company goals and coordinate work activities with Department Directors.
- Responsible for the administration of company policy concerning bus operators.
- Responsible for monitoring the performance of each employee.
- Ensuring that an adequate labor force projection is accurate.
- Responsible for accurately maintaining all necessary records and assuring that the union contract is correctly interpreted and that its provisions are fairly and consistently applied.
- Prepare all reports as necessary. Review internal and external communications. Review data to determine the goals and needs of the division.
- Monitor the bus service delivery system and ensure that the public is receiving quality bus service that is safe, comfortable, on time, and efficient.
- Union relations and issues
- Responsible for the administration of the FTA-required Safety Sensitive Drug and Alcohol testing program.
- Serve as a member of the company contract negotiating team for unionized employees. Conduct negotiations in accordance with fair labor practices.
- Assist in the development and management of the divisional budget.
- Represent the company at community functions and events as needed.
- Serve as a DTA representative on boards and committees as required.
- Perform other related duties as may be required.
DTA Employees enjoy an amazing fringe benefits package that includes:
- Competitive salary, increasing based on experience
- 12% match of salary to a company sponsored money market pension
- Training and Career Development Opportunities
- Employee Assistance Program (EAP)
- Flexible spending account (FSA)
- Health insurance-full paid monthly premiums for employee & family, $500 deductible per person, max of $1500 per family
- Dental Insurance-fully paid monthly premiums for employee & family
- Vision Insurance-fully paid monthly premiums for employee & family
- Life insurance-fully paid monthly premiums for employee
- Access to Minnesota Deferred Compensation Plan, including a 401(k) and Roth IRA
- Free bus passes for employee and immediate family
- Paid vacation
- Paid sick time