What are the responsibilities and job description for the STORES SUPERVISOR position at Duke?
OCCUPATIONAL SUMMARY
Opening for a full-time Stores Supervisor, Merchandising for lululemon in The University Store. This position
reports to the Deputy General Manager, Retail Stores and works directly with the clothing supervisor. The Stores
Supervisor, Merchandising is responsible for both front-end activities (including assisting customers, operating a
cash terminal, and merchandising products) and back-end duties (including entering and processing product transfers and managing inventory)
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Responsibilities
Manages the lululemon showcase, including merchandising, ordering transfers, pricing, displaying, selling, and
maintaining inventory. Communicate with the vendor to obtain product knowledge and specifications to enhance
sales of the lululemon brand and offer optimal customer service to guests.
Work closely with the buying team to determine merchandise to carry or discontinue based on in-store sales
history and market trends. Research customer preference and vendor terms. Recommend and initiate marketing,
advertising, and promotional activities. Establish and maintain effective customer relations.
Determine stock requirements and prepare specifications for merchandise purchases, transfer merchandise as
needed from the distribution center, ensure that adequate quantities of merchandise are ordered from the
distribution center on a timely basis according to procedures, monitor the receiving of products, and maintain
inventory control to ensure adequate stock levels.
Operate a point-of-sale case register as needed, processing cash and non-cash transactions.
Coordinate day-to-day operations of the lululemon showcase to ensure retail fixtures are properly arranged,
sized, and grouped according to store standards. Evaluate inventory movement and advise management of
recommendations to properly display, move products to different locations, etc.
Assist in receiving incoming merchandise transfers, verify packing slips for accuracy of quantities received, and
ensure that all UPCs are properly linked in the NetSuite system and all items are priced correctly.
Determine appropriate stock levels for the lululemon showcase and order sufficient quantities of merchandise in a
timely manner to ensure adequate inventory levels.
Attend lululemon training sessions, both in-person and online. Assist in training Stores staff and student
employees on proper sales techniques and product specifications related to lululemon products.
Perform monthly cycle counts and ensure that inventory is kept in accurate quantities to meet customer needs
and expectations.
Review and research negative inventory reports and make necessary inventory
adjustments to correct inventory on hands. Confer with Stores’ management on any inventory issues. Make
recommendations to the Stores’ management to ensure resolutions are communicated and acted upon
related to all inventory issues.
Perform various routine clerical functions in recording and reporting information required for accurate and
up-to-date departmental records; process incoming and outgoing forms and documents according to operating
procedures; monitor and participate in merchandise inventories.
Perform inventories as scheduled; take counts of sale, reduced, damaged, and discounted merchandise; note
markdown of merchandise and dispose of merchandise according to procedures.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to
this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of
personnel so classified.
Be Bold.
Required Qualifications at this Level
Education/Training:
Requires a high school diploma. Some college preferred. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Experience:
One to three years of retail sales and operational experience in a high-end,
high-volume retail operation. Must have a proven successful retail track record. Prefer retail supervisory experience.
Skills:
• Excellent communication and customer service skills.
• Demonstrated ability to prioritize and manage multiple tasks with close
attention to detail and accuracy.
• Ability to work both independently and as part of a diverse and close
working team in a fast-paced setting.
• Quick learner with demonstrated problem-solving skills.
• Ability to learn and apply new technologies as needed
Interested candidates should visit the Duke University website (http://www.hr.duke.edu/) and apply for position.
Contact: Darcy Ewalt, General Manager, Retail Operations, darcy.ewalt@duke.edu
The intent of this job description is to provide a representative and level of the types of duties and responsibilities
that will be required of positions given this title and shall not be construed as a declaration of the total of the
specific duties and responsibilities of any particular position. Employees may be directed to perform job-related
tasks other than those specifically presented in this description.
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Anticipated Pay Range:
Duke University provides an annual base salary range for this position as USD $19.15 to USD $29.37. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate'swork experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Salary : $19 - $29