What are the responsibilities and job description for the Parking Garage Attendant position at Duke?
Be You.
Duke University is seeking a Parking Garage Attendant to support daily parking operations across campus and health system locations. In this role, you’ll help ensure a smooth, safe, and efficient parking experience by assisting parkers with payments, gate issues, directions, and general inquiries.
You’ll serve as a key point of contact for the Duke community—providing excellent customer service while helping maintain the cleanliness, safety, and functionality of parking facilities. This role is ideal for someone who enjoys helping people, multitasking, and working independently in an active environment.
Minimum Requirements
- High school education or equivalent with strong communication and organizational skills
- At least 1 year of experience in customer service or a parking environment
- Strong problem‑solving skills and ability to multitask
Preferred Qualifications
- Experience working in a high‑volume customer service or operational setting
- Familiarity with parking systems, ticketing, or payment platforms
Other Requirements
- Ability to work independently and manage multiple requests throughout the day
- Ability to follow procedures and provide consistent, high‑quality customer service
Be Bold.
Position Description (Essential Duties)
- Assist parkers with ticketing, payments, gate issues, and general inquiries
- Conduct routine walk‑throughs to monitor cleanliness, safety, and facility conditions
- Provide directions and support to first‑time parkers and visitors
- Identify and report parking issues or operational concerns to leadership
- Collaborate with maintenance, enforcement, and customer service teams to resolve issues
Choose Duke.
Parking services play an important role in supporting Duke’s campus and health system operations. As a Parking Garage Attendant, you’ll help create a positive first impression for visitors and ensure a safe, welcoming experience for the entire Duke community.
Duke offers a collaborative work environment and a competitive benefits package designed to support your well‑being and growth: https://hr.duke.edu/benefits/
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $22.87. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Salary : $18 - $23