What are the responsibilities and job description for the Facilities Coordinator, Building Support Services, Duke Library position at Duke?
Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You. Be Bold. Choose Duke.
Be You.
At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Facilities Coordinator, you’ll be a vital part of a collaborative, interdisciplinary team that supports students, faculty, and staff from diverse backgrounds.
You’ll play a key role in maintaining and supporting the daily operations of the Perkins/Bostock/Rubenstein Libraries complex, while also assisting facilities staff across multiple on- and off-campus locations. Your work helps ensure our spaces remain safe, functional, and welcoming to all.
Be Bold.
What You’ll Do:
- Facilities Support (40%)
- Begin your day at Smith Warehouse supporting mail distribution and truck routing, then transition to Perkins Library for building operations and shipping coordination.
- Coordinate routine and emergency services with vendors and departments (e.g., HVAC, plumbing, electrical).
- Manage inventory and storage of non-collection items across all library buildings.
- Maintain capital asset inventory and liaise with Duke Plant Accounting.
- Support office moves and space assignments; update Duke’s Web Central system.
- Administrative Support (30%)
- Oversee key and card access issuance and inventory.
- Monitor departmental email and communicate updates via Teams.
- Maintain shared documentation folders and support purchasing/logistics.
- Coordinate building safety communications, fire drills, and weather alerts.
- Assist with strategic reporting and support department leadership.
- Security and Safety (20%)
- Participate in drills and assist in training security staff.
- Ensure secure conditions in sensitive areas and serve as liaison with police and security offices.
- Respond to after-hours alarms and review security footage when needed.
- Other Duties (10%)
- Provide backup for distribution tasks, including driving, delivery, and mail sorting.
- Perform other duties as assigned.
What You Bring:
We’re looking for someone who brings:
- Skills & Attributes:
- Excellent interpersonal, oral, and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Ability to work independently and collaboratively.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Commitment to outstanding customer service.
- Valid NC Driver’s License.
- Education:
- Two years of post-secondary education with strong organizational and communication skills.
- Experience:
- Required: At least three years of experience in building management or related operations.
- Preferred: Experience in academic research libraries or university facilities; familiarity with Duke FMD operations; prior security coordination experience.
Choose Duke.
Salary Range:
This position offers a hiring range of $44,766 – $50,000, based on your years of experience and internal equity. Duke is committed to transparency and fairness in its hiring practices.
Benefits at Duke:
Duke provides a comprehensive benefits package that supports your health, well-being, and professional growth. This includes:
- Health, dental, and vision insurance
- Retirement plans with employer contributions
- Generous paid time off and holidays
- Tuition assistance and professional development programs
- Cultural and wellness resources
Explore the full benefits offering at http://www.hr.duke.edu/benefits
Ready to Make a Difference?
Apply now and help us build a stronger, smarter, and more connected future.
https://careers.duke.edu/ – Search for Requisition ID #263167
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Salary : $44,766 - $50,000
