Assistant Chief Engineer

Summary of Position

The Assistant Chief Engineer position will play a key role in performing the maintenance activities of the hotel. Ensures repair, maintenance, and engineering activities and the preventative maintenance (PM) programs are completed as directed. Supports and/or monitors capital repair and renovation projects as requested by supervisor.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Along with complying with all laws, company policy, brand standards, the following are the Essential Functions of this position:

• This position is empowered to guarantee total guest satisfaction assisting all guest sincerely and courteously. Going the extra mile to ensure total guest satisfaction
• Displays hospitality, professionalism, and projects a favorable image of the company and property to the public at all times.
• Takes pride in representing the company and property professionally with our guests, associates, and vendors.
• Ensures that all transactions with our guests, associates, and vendors are handled in a legal and ethical manner.
• Complies with company, department & brand standards
• Completes training as required by company, property and brand.
• Maintains a clean and neat appearance at all times. A complete uniform (or business attire for non-uniformed associates) must be worn at all times in public areas, including a name tag.
• Must be able to work flexible hours/schedule, including evenings, weekends, and holidays.
• Have a thorough knowledge of emergency procedures.
• Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as directed by supervisor.
• Promptly respond to front desk reports of guest problems or concerns. Informs the front desk when action is complete so the front desk can perform “Courtesy Call Back” telephone calls.
• Performs preventative maintenance (PM), repairs, or makes recommendations for repairs, as assigned: of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment in a timely manner to comply with company, property and brand standards.
• Perform the “PM” schedule on a timely basis, ensuring that all elements of the guest room meet the standards of the company, property and/or brand.
• Daily maintain the grounds, landscaping and parking areas in a clean, safe and attractive manner.
• Perform painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary.
• Maintain all storage area, shops and mechanical areas in a clean, safe and secure manner, reporting to supervisory any corrective actions that need to be taken.
• Understand and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
• Perform job duties with a minimum of disruption of the guest.
• Any other duties that are required at the direction of the supervisor.

Supervisory Responsibilities

• None

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is regularly required to use hands and fingers to handle or lift items as well as operate a computer. They are also required to talk or hear. The associate is frequently required to stand, walk, and reach with hands and arms. The associate is occasionally required to sit, climb or balance and stoop, kneel, or crouch. The associate is occasionally required to lift up to 40 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications and/or Experience

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• High School Diploma/GED required.
• Two years of college or vocational training in electrical or mechanical engineering or plumbing.
• Six years work experience in facilities maintenance; plant operations, or engineering services for a hotel or hotels.
• Experience in technical crafts (HVAC, electrical, plumbing)
• Specialization in these trades is required.
• An ability to advance knowledge in these areas is essential.
• Certification and/or License Requirement: Professional certification and licensure if required by law.

Competencies

• Excellent industry reputation and interpersonal communication skills.
• Must have analytical and problem-solving expertise.
• A ‘roll up the sleeves’ leader who is detail oriented with a strong work ethic.
• Someone who is creative yet has common sense and is practical in the real world.
• A good communicator, someone that will keep all parties informed in an organized, coherent manner.
• The capability of building long-term relationships and being part of a rapidly growing business.
• Personal accountability and pride in results will be important for this executive to possess.
• Must have the ability to effectively deal with guest or associates in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, vendor, or associate and providing positive and proactive solutions.

Benefits

• Dental Insurance
• Disability Insurance
• Paid Time off
• Life Insurance
• Vision Insurance
• Employee Discount

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.