What are the responsibilities and job description for the Self-Image Consultant- Duke Cancer Center position at Duke Health?
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Position Summary
This Consultant position work directly with patients in providing personalized education, consultation, and support in managing the physical side effects of treatment. The Consultant works with patients to provide wig, hat, and scarf fittings; skincare and makeup consultations; education on hair loss and scalp care; and guidance regarding sexual health and intimacy products.
Hours:
This part‑time role is scheduled for two days per week, ideally Monday and Friday, with occasional flexibility to cover vacation shifts or support our Raleigh boutiques. The boutique operates from 9:00–4:00, with typical staff hours running 8:30–4:30 including a lunch break.
Duties and Responsibilities of this Level
Provide self-image consultations to patients. Consultations include: - Education about topics such as hair loss, scalp care, hair care; and skin changes. - Education about available products and services (such as prosthetics and orthotics, wigs, skin care products, make-up products, scarves, hats, clothing, self-image counseling, sexual health and intimacy services) - Personalized recommendations for self-image products based on patient preference. - Education/hands-on training for patients re: wig care, hair care, skin care, scalp care, make-up techniques, scarf tying, clothing options, etc. - Support to patients and family members coping with impact of treatments (radiation therapy; chemotherapy; surgery; etc.). Education about, and referral to, support services, as needed.
Retail responsibilities, such as opening and closing of store and register(s); sales transactions.
Balancing cash drawer and credit card transactions, make bank deposits, daily sales documentation and reporting.
Merchandise and in-kind donation inventory intake.
Upkeep of product displays.
Site-specific supervision and training of volunteers.
Maintaining clean, safe environment for patients and their family members.
Required Qualifications at this Level
Education
High School Diploma
Experience
Two years of customer service experience.
Degrees, Licensure, and/or Certification
Knowledge, Skills, and Abilities
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
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Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.