What are the responsibilities and job description for the Infrastructure Engineer position at Duke Corporate Education?
Description
We are seeking an Infrastructure Engineer to lead the design and evolution of a modern, cloud-first infrastructure environment. This role will drive the transition away from legacy systems toward scalable, secure, and integrated platforms that enable business growth and operational efficiency.
You will partner closely with the Director, Global IT to implement technology strategy, deliver infrastructure projects, and ensure high-performing systems that support a global workforce.
Key Responsibilities
Technical Expertise
We are seeking an Infrastructure Engineer to lead the design and evolution of a modern, cloud-first infrastructure environment. This role will drive the transition away from legacy systems toward scalable, secure, and integrated platforms that enable business growth and operational efficiency.
You will partner closely with the Director, Global IT to implement technology strategy, deliver infrastructure projects, and ensure high-performing systems that support a global workforce.
Key Responsibilities
- Design, implement, and continuously improve cloud and hybrid infrastructure environments, primarily using Microsoft Azure and Microsoft 365
- Lead the modernization of legacy systems and introduce scalable, integrated solutions
- Deliver infrastructure projects end-to-end with minimal oversight
- Support global office and remote workforce infrastructure with secure, reliable access
- Proactively improve system performance, scalability, reliability, and cost efficiency
- Implement and manage backup, disaster recovery, and business continuity solutions
- Develop and maintain infrastructure documentation, standards, and governance processes
- Partner with business leaders to drive technology adoption and value realization
- Automate infrastructure processes using scripting and modern tooling
- Support collaboration platforms including Microsoft 365, Teams, and SharePoint Online
- Troubleshoot infrastructure issues in collaboration with vendors and service providers
- Provide guidance and training to employees on infrastructure tools and best practices
- Participate in on-call rotations as required
Technical Expertise
- Strong experience with Microsoft Azure (IaaS, PaaS, networking, security)
- Deep knowledge of the Microsoft 365 ecosystem (Exchange Online, SharePoint Online, Teams, OneDrive)
- Identity and access management including Azure AD / Entra ID, MFA, and conditional access
- Experience with automation and scripting (PowerShell or similar)
- Knowledge of cloud security, compliance, and governance frameworks
- Experience managing hybrid environments and cloud migrations
- Familiarity with modern backup and disaster recovery solutions
- Solid networking fundamentals (TCP/IP, VPN, secure access, cloud networking)
- Strong project ownership with the ability to work independently
- Excellent problem solving and organizational skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Strong client-service mindset and relationship management skills
- Comfortable operating in a fast-paced, evolving environment
- Collaborative team player with a global mindset
- Bachelor’s degree in Computer Science or a related field, or equivalent experience
- 5 years relevant infrastructure experience
- Opportunity to shape and modernize a global infrastructure environment
- High visibility role with strategic impact across the business
- Collaborative and mission-driven team environment