Clinical Operations Director - Women Services

Duke University Hospital is seeking a visionary and experienced Clinical Operations Director to lead and support our Women's Service Line, which includes responsibility for 10-bed OB Triage, 20-bed High-Risk Labor and Delivery, 16-bed Antepartum, 28-bed Postpartum, and the Fetal Diagnostic Center. This is a unique opportunity to shape the future of maternal and fetal care at one of the nation's leading academic medical centers. In this role, you will provide 24/7 operational leadership, ensuring the highest standards of patient care, staff engagement, and clinical excellence. You will collaborate with interdisciplinary teams to drive innovation, optimize workflows, and support Duke's mission of advancing health through outstanding clinical care, education, and research.

* Provide strategic and operational leadership across all units within the Women's Service Line.
* Oversee clinical operations, staffing, and resource management to ensure safe, high-quality, and patient-centered care.
* Partner with nursing, medical, and administrative leaders to develop and implement care delivery models tailored to the unique needs of women and families.
* Foster a culture of excellence, accountability, and continuous improvement.
* Support staff development, recruitment, and retention through mentorship, education, and shared governance.
* Ensure compliance with regulatory standards and promote a safe environment for patients, families, and staff.
* Serve as a liaison between clinical teams and hospital leadership to align goals, policies, and budgetary priorities.

Direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of patient care within designated clinical areas. In collaboration with other administrative leadership, develop strategic and operational plan for assigned clinical area(s). Communicate plans and continuously evaluate plans. Develop and communicate vision for unit care delivery models and facilitate ongoing refinement of such models. Provide developmental opportunities for direct reports. Serve as clinical operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital and HealthSystem policies and procedures, personnel administration and budgetary preparation and control. Maintain interface with departmental personnel to coordinate clinical operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas, administer a program of property management and accountability. Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. Ensure safe environment of care for all staff, patients, and families. Ensure effective processes for staff development, recruitment and retention. Develop and supp ort unit, shared governance structure. Assure staff participation in departmental and Organizational Nursing Structures. Perform other related duties incidental to the work described herein.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, geneticinformation, national origin, race, religion, sex (including pregnancyand pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onther obust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Health System may include essential job functions thatrequire specific physica l and/or mental abilities. Additionalinformation and provision for reque sts for reasonable accommodation willbe provided by each hiring departme nt.

Bachelor's degree in Nursing (BSN) required.
Master's degree in a related field required.

Minimum of 5 years of nursing experience, including at least 2 years in a leadership or management role. Experience in women's health, obstetrics, or neonatal care strongly preferred.

Must have current or compact RN licensure in the state of North Carolina.

BLS certification required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.