Production Manager – Client-Facing (Print & Retouching)

Salary: $75,500 to $85,000 & Benefits

Location: Brooklyn, NY 11205

Position Overview

We are seeking a highly organized, detail-driven Production Manager who thrives at the

intersection of client service and technical execution. This role requires exceptional client-facing communication skills paired with strong expertise in print production, high-

end retouching workflows, and rigorous quality control standards.

The ideal candidate understands both the creative and production sides of the business

— able to translate client objectives into flawless, press-ready deliverables while

maintaining confidence, clarity, and professionalism in every interaction.

Key Responsibilities

Client Leadership & Communication

• Serve as a primary point of contact for clients throughout production cycles

• Clearly communicate timelines, technical requirements, and deliverable

specifications

• Manage expectations while proactively identifying solutions

• Lead production calls and provide status updates with clarity and authority

• Build trusted, long-term client relationships

Print Production & Technical Oversight

• Oversee print production from concept through final output

• Ensure files meet press specifications (color profiles, bleed, trim, resolution, etc.)

• Manage color accuracy and consistency across substrates and finishes

• Collaborate with retouches, designers, and press teams to ensure seamless

execution

• Review proofs and press checks as needed

Retouching & Image Production Expertise

• Understand high-end retouching workflows and standards

• Evaluate image quality, compositing accuracy, color correction, and finishing

• Provide technical feedback to retouching teams

• Ensure assets are optimized for both print and large-format applications

Quality Control & Risk Management

• Implement rigorous QC processes before files go to print

• Identify potential production issues early and mitigate risk

• Maintain version control and file organization standards

• Ensure brand consistency across all outputs

Qualifications

• 5 years’ experience in print production, creative production, or agency

production

• Strong understanding of retouching processes and image standards

• Deep knowledge of print specifications, color management, and file prep

• Exceptional attention to detail and quality control discipline

• Confident and polished client-facing communication skills

• Ability to manage multiple projects simultaneously

• Experience working in fast-paced, deadline-driven environments