What are the responsibilities and job description for the Retail Stock Manager position at Dufry?
📦Love inventory, operations, and making an impact?
Join our team at our new Duty Free locations in John F. Kennedy Airport- Terminal 6 and take ownership of stock operations across a dynamic retail environment. You'll lead inventory strategies, improve operational efficiency, and ensure seamless product flow from receiving to the sales floor, helping our stores stay stocked, organized, and customer-ready.
Stock Manager Job Responsibilities:
- Manages all aspects of stock operations including receiving, inventory control, and merchandise flow to maximize sales opportunities; collaborates with Retail Director of Operations to optimize stock processes and achieve operational KPIs within budget parameters
- Manages relationships with multiple vendors to ensure proper stock levels support sales objectives; coordinates operations across retail, restaurants, and duty-free shops while resolving delivery issues, shortages, and quality concerns
- Monitors and reports on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics; manages reverse logistics for store and vendor returns while developing contingency plans for distribution center operations
- Develops and implements stock procedures and standards to ensure consistent execution across all shifts; collaborates with airport leadership on hiring decisions while training, coaching, and developing stock team members and administering corrective actions and terminations as needed
- Ensures compliance with U.S. Customs, FDA, and other regulatory bodies; maintains accurate records especially for bonded merchandise and passes required government background checks for Customs Bonded Warehouse operations
- Enforces comprehensive food safety protocols including FIFO stock rotation, expiration date monitoring, and HACCP compliance; conducts regular Quality Assurance tours and maintains cleanliness and security of food storage areas
- Analyzes inventory data and stock performance metrics using SAP, CrunchTime, and other management systems; implements cycle counting programs and maintains accurate perpetual inventory records
- Coordinates with merchandising and sales teams to support promotional activities, seasonal resets, and new product launches; ensures proper stock allocation and timely floor replenishment
- Communicates and collaborates with airport management teams to build partnerships and align operational goals while maintaining compliance with safety, security, and regulatory requirements
- Plans and executes annual physical inventory processes; coordinates with external audit teams and implements corrective actions for inventory discrepancies while maintaining operational continuity
Required Qualifications:
- 4 years of combined education and experience in stock operations, inventory management, supply chain, or retail leadership. A bachelor's degree in business, Supply Chain, Operations Management, or a related field may count toward the experience requirement.
- Experience leading inventory or stock operations teams and/or managing multi-location inventory, supply chain, and vendor relationships in a retail environment.
- Strong knowledge of inventory management systems (SAP, CrunchTime; SAP WMS preferred), supply chain processes, regulatory compliance, and loss prevention practices.
- Proven ability to analyze inventory performance, drive process improvements, optimize costs, and solve complex operational challenges across retail, restaurant, or duty-free environments.
What we will offer you:
- Competitive Salary of $66,300.00 to $69,806.00 annually quarterly bonus
- Daily Pay- Get your money as you earn it
- 20% Dufry, Hudson & HMSHost products
- PTO
- Personal and Parental Leave Programs
- Medical, Dental & Vision Insurance
- Company Paid Life Insurance
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & Development
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”)
Salary : $66,300 - $69,806