Benefit and Recruitment Coordinator

Company Description Duffy Health Center is a Federally Qualified Health Center (FQHC) on Cape Cod that provides integrated, compassionate care for individuals experiencing or at risk of homelessness. The organization delivers high-quality medical, behavioral health, substance use disorder, and case management services to help patients access comprehensive support. Programs include primary and preventive care, mental health and substance use treatment, case management and housing support, a medical respite program, Moms Do Care, and RecoveryBuild for teens. Duffy Health Center focuses on building trust, restoring dignity, and reducing barriers to care so community members can achieve stability and wellness.

Role Description The Benefit and Recruitment Coordinator is a full-time, hybrid role based in Hyannis, MA, with some flexibility for work from home. This role manages employee benefits administration, including enrollments, changes, and communications with staff and benefit providers, while ensuring accuracy of records and compliance with organizational policies. The coordinator supports full-cycle recruitment by posting job openings, screening applications, scheduling interviews, and assisting hiring managers throughout the selection process. Daily responsibilities include responding to employee inquiries, maintaining HR documentation and HRIS data, preparing onboarding materials, and coordinating new hire orientation. The role also supports HR projects, helps streamline processes, and contributes to a positive, inclusive workplace culture.

Qualifications

• Strong interpersonal skills and customer service skills to support staff and candidates in a respectful, inclusive manner.
• Experience with hiring and interviewing, including coordinating recruitment activities and supporting hiring managers.
• Excellent communication skills, both written and verbal, for clear benefit explanations, candidate outreach, and internal updates.
• Attention to detail and organizational skills for accurate benefits administration, documentation management, and HRIS data entry.
• Knowledge of basic HR practices and employment laws; experience with benefits administration and recruitment preferred.
• Ability to handle confidential information with discretion and maintain professionalism in sensitive situations.
• Proficiency with office software and HR systems; experience in a healthcare or nonprofit environment is a plus.
• Associate or bachelor’s degree in Human Resources, Business, or related field, or equivalent combination of education and experience.