Director of Hotel Intelligence, Americas

If you're a hotel finance expert who's energised by getting in front of customers, translating complex P&L data into compelling narratives, and helping hospitality businesses see their performance in a completely new way — this role was built for you! As Director of Hotel Intelligence for the Americas, you'll be the subject matter authority on profit benchmarking and USALI, partnering with Duetto's sales teams to bring the combined power of Duetto and HotStats to hotels, resorts, and casinos across the region.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

A key part of that vision is HotStats — a Duetto company and the global authority on hotel profit benchmarking. HotStats provides unparalleled profitability and cost intelligence, enabling hotels to benchmark performance and make smarter, data-led decisions. Together, Duetto and HotStats give hoteliers a view no other platform can match.

What You'll Be Doing

• You'll serve as the primary subject matter expert on hotel P&L benchmarking, USALI, and profit intelligence across all sales and marketing activity in the Americas — the person in the room who makes the data make sense to a CFO.
• You'll deliver technically grounded product demonstrations and executive presentations that connect HotStats benchmarking with Duetto revenue optimisation, building a unified value narrative that resonates with finance and revenue leaders alike.
• You'll identify and articulate operational and financial gaps within prospect and client organisations, positioning the combined Duetto and HotStats suite as the path to measurable performance improvement.
• You'll partner with Duetto's Enterprise and Casino sales teams to surface HotStats opportunities within existing accounts and contribute to joint pursuit strategies for new logos across the region.
• You'll collaborate with Marketing to develop regionally relevant content, campaigns, and thought leadership that build pipeline and strengthen brand authority in the Americas.
• You'll maintain accurate CRM records across pipeline activity, client interactions, and deal progression — and feed structured market insights back to Sales, Product, and Marketing to sharpen GTM strategy and positioning.

What We're Looking For

You may be a good fit if you have:

• A background in hotel finance combined with 6 years of go-to-market experience in sales, solutions engineering, or pre-sales within hospitality technology or a closely adjacent industry
• Deep knowledge of hotel financial operations: P&L structure, cost benchmarking, and USALI
• Demonstrated ability to deliver technical product demonstrations and executive-level presentations with equal confidence
• Experience navigating multi-stakeholder sales cycles and influencing executive decision-makers including CFOs and ownership groups
• Willingness to travel approximately 30%, including internationally

Strong candidates may also have:

• Prior experience in a Solutions Engineer, Pre-Sales Consultant, or technical sales role within hospitality technology
• A background in hotel finance or revenue operations within a hotel group or management company
• Familiarity with revenue management systems, profit benchmarking platforms, or BI tools in a hospitality context
• Knowledge of the Duetto platform or HotStats product suite
• Fluency in Spanish and/or Portuguese

Why Duetto?

• A story worth telling. The combination of Duetto's revenue optimisation and HotStats' profit benchmarking is genuinely unlike anything else in the market — you'll be evangelising a product that solves a real, unsolved problem for hotel finance leaders.
• Deep domain meets real commercial impact. This is a role where your hotel finance expertise isn't background knowledge — it's the core of the job. You'll use it every day in front of customers who speak your language.
• AI is how we work. Duetto is an AI-first organisation across every function — you'll have tools and workflows that make you sharper and faster than in any comparable role elsewhere.
• A market that's ready. Hospitality has historically relied on gut feel and lagging benchmarks — the appetite for standardised, data-led profit intelligence is accelerating, and you'll be at the front of that shift in the Americas.
• Brand that opens doors. HotelTechAwards #1 RMS four years running, #1 Best Place to Work in Hotel Tech in 2025 — the reputation precedes you.

The Details

• Location: Remote (US)
• Department: Sales
• Travel: Approximately 30%, including international

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to tick every box. If you have the hotel finance fluency, the presence to hold a room, and a genuine passion for helping hospitality businesses perform better — we'd love to hear from you.