What are the responsibilities and job description for the Information Technology Network Administrator position at Duck River EMC?
DREMC is seeking an IT Network Administrator.
Be a part of powering Middle Tennessee! Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line.
LOCATION: Shelbyville, TN (partial remote work opportunities after 6 months)
REPORTS TO: IT Director
JOB PURPOSE
The IT Network Administrator is responsible for providing expert technical support for the Cooperative’s networking solutions. This role involves installing, modifying, and maintaining both network hardware and software to ensure seamless business operations.
JOB DIMENSIONS
Internal Responsibility — Works collaboratively with all DREMC departments to support the Cooperative’s networking needs and promote business continuity.
External Responsibility — Communicates and collaborates with external IT vendors regarding the maintenance and repair of DREMC’s LAN and WAN networks.
Principal Accountabilities:
1. Plan, design, implement, and maintain WAN/LAN network infrastructure.
2. Ensure network availability, reliability, scalability, and security.
3. Provide expert support and troubleshooting for Layer 2 (L2) and Layer 3 (L3) switches, routers, and next-generation firewalls; use analysis tools to improve performance.
4. Maintain accurate and current technical documentation.
5. Apply necessary patches to networking systems and software.
6. Demonstrate familiarity with virtualization platforms such as VMware.
7. Contribute to cybersecurity initiatives.
8. Resolve IT support requests promptly, minimizing disruption.
9. Possess knowledge of the NIST Cybersecurity Framework and Center for Internet Security Benchmarks.
10. Implement and uphold data security, risk management, disaster recovery, and business continuity protocols.
11. Evaluate new technology solutions in alignment with organizational objectives.
12. Communicate effectively to minimize business interruptions.
13. Special projects as assigned.
14. Emergency response coverage as needed.
MINIMUM REQUIREMENTS
Education/experience - Bachelor’s degree from an accredited college or university in computer science, information technology (IT), management information systems (MIS), or a related field and 5 years of experience.
Experience (in lieu of degree) - 13 years of experience.
Certification/License, etc. - Industry certifications such as Cisco (CCNA, CCNP), ISC2 (CISSP), or equivalent are preferred. Must possess or be able to obtain a valid Tennessee Driver’s License. Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.
Knowledge/Skills/Abilities - Knowledge of current trends and developments in the information technology field. Extensive background in maintaining and troubleshooting TCP/IP networks. Extensive experience with network documentation. Knowledge of computer platforms, local area networks (LAN), web, cloud, and mobile-based systems. Ability to occasionally lift and carry 25-50 pounds. Ability to sit for long periods of time. Ability to stand, walk, sit, bend, stoop, squat, push and/or pull. Possess effective oral and written communication skills. Ability to prioritize, delegate and meet deadlines.
Physical Requirements - Frequently required to sit for extended periods while working on a computer or reviewing financial and systems data. Regular use of hands and fingers for typing, using a calculator, and handling documents or technical tools. Visual acuity required to read and interpret complex spreadsheets, reports, and system dashboards. Must be able to communicate clearly and effectively in person, over the phone, and in written communications. Occasionally required to stand, walk, bend, or lift up to 25 pounds (such as laptops, binders, or presentation materials). May require extended focus and concentration when analyzing detailed financial or systems data.
Work Environment - Work is primarily performed in a quiet, professional office environment with standard climate control and lighting. The position requires frequent use of computers, financial software systems, ERP platforms, phones, and office equipment. Occasional meetings with internal departments may take place in person or virtually gather system requirements or present findings. Limited travel may be required for training, vendor meetings, or collaboration with other office locations. Work may involve periods of increased pressure during reporting cycles, audits, or system implementation phases.
BENEFITS
DREMC provides a comprehensive program of employee benefits including group medical, dental, vision, employer sponsored medical clinic, life and long-term disability insurance programs, defined benefit retirement and 401K savings plans, tuition reimbursement, and partial remote work opporunities.
Qualified candidates should apply at www.dremc.com under careers. Candidates must submit a cover letter, resume and complete the application form to be considered.
DREMC does not accept resumes from third party recruiters.
Equal Opportunity Employer EOE/AA M/F/D/V